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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
87%
Recommend This Property

Overall Experience

4.2

based on 784 reviews
87%
Recommend This Property

Ratings Breakdown

784reviews

  • 5 Stars
    408
  • 4 Stars
    219
  • 3 Stars
    85
  • 2 Stars
    44
  • 1 Stars
    28

Lovely hotel Excellent staff

By

May 23, 2017

club

Cannot fault the staff for their helpfulness and eager to assist.
The rooms are faultless
Will definitely stay again.

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Great service

By

May 23, 2017

club

Stayed at this hotel overnight prior to a holiday. Well located for the airport, pleasant staff and large comfy room plus car parking facilities. What more could you want.

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Sehr Empfehlenswert!

By

May 23, 2017

Sehr tolles Ambiente, nettes Personal, gutes Essen! Sehr zu empfehlen!

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Okay for a one night stay

By

May 23, 2017

club

This hotel is okay, but I would not want to be there for a longer stay. The room, while clean, is not large and the bathroom is small, with the added detraction of the shower being over the bath instead of separate.
The buffet breakfast was adequate, but only a limited selecttion of fruit if you did not want cereal, and if you are not a fan of the full English the choice on the cold buffet was not great. The staff were pleasant and attentive.

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Comfortable

By

May 20, 2017

Visiting family and friends we have always chosen this hotel

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Overnight in Speke

By

May 16, 2017

club

Great Hotel where I regularly stay but spoilt by a bad sleep overnight because of a wedding party where some guests were in the room next to mine . Noisy , shouting , screaming , arguing right through till about 0530 . Could have had a better room away from this noisy and foul mouthed gathering next door.

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Comfortable room limited menu

By

May 14, 2017

Great location for my work, friendly staff, comfortable room. Breakfast service a bit 'hit and miss' and room service experience is varied I.e. Limited menu and variable quality, sometimes difficult to get hold of to place an order. Room service staff always very good and extremely polite. Reception staff very welcoming and friendly.

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Wedding

By

May 09, 2017

club

Great hotel, very helpful staff, room excellent. Overall very good experience and would recommend a visit

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First Stay at Crown Plaza Hotel

By

May 07, 2017

club

Well appointed hotel, both public areas and hotel room very clean, staff very friendly and helpful. Food was excellent very impressed.

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Good hotel

By

May 05, 2017

Stay here all the time and love it. Comfortable rooms and good location. Very professional reception staff who made me feel valued as a customer

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Great retro feel

By

May 05, 2017

club

We really like this hotel, the retro airport theme is an experience in itself..

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good stay

By

May 04, 2017

well situated for John Lennon airport. Good sports facility next door. Overall a good stay and I will definitely use again

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