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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
94%
Recommend This Property

Overall Experience

4.5

based on 878 reviews
94%
Recommend This Property

Ratings Breakdown

878reviews

  • 5 Stars
    610
  • 4 Stars
    191
  • 3 Stars
    32
  • 2 Stars
    24
  • 1 Stars
    21

Great service, excellent spa

By

September 15, 2018

club

Good plush hotel. Set by the banks on the Thames. Hotel staff were polite and knowledgable. The room was decorated to a high standard with high quality fittings.
The spa facilities were excellent - which was the main reason why I choose this hotel.
I paid a little bit extra and had a room view overlooking the thames which was excellent.
The prepaid breakfast was very good, however the 3 course evening dinner was dire and a total dissapointment.
Overall though I would recommend this hotel.

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