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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
93%
Recommend This Property

Overall Experience

4.5

based on 1301 reviews
93%
Recommend This Property

Ratings Breakdown

1301reviews

  • 5 Stars
    839
  • 4 Stars
    312
  • 3 Stars
    85
  • 2 Stars
    30
  • 1 Stars
    35

London

By

June 28, 2017

platinumelite

Excellent location to sites and tube. Staff was super friendly and professional

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Fine hotel, terrible internet

By

June 27, 2017

It's disappointing in this day and age, to be in one of the world class cities, staying at a well known hotel, and being unable to get a solid internet connection. Not only was the hotel wi-fi interface very unclear, as to whether you were successful getting connected to the paid service, but they were charging for such poor quality internet. I hope this location is able to remedy the problem soon, as it was difficult for me to take care of work related communications with my origin time-zone. In the future, I would be reluctant to stay here if I knew I had to face similar issues.

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Great Location

By

June 27, 2017

club

Great located hotel opposite station , but no noise at night . Nice friendly staff and good value for money. Bar a bit pricey though downstairs !

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一楼的中国餐馆很好

By

June 25, 2017

春节去伦敦玩一直住在这里,出门就是地铁站,很方便。订的大房间,app上标的最多可以住四人,所以两个人住很宽敞,床够大。有一天回酒店饿了,发现一楼的板球餐厅居然是个中国餐厅,顿时很亲切,而且菜也好吃~

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Fantastic service and great staff

By

June 25, 2017

Excellent location with an easy access to a public transport.
Very comfortable room and bed. Helpful staff

Club lounge might be better served with food.

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Excellent

By

June 24, 2017

club

The staff here are super friendly and very accommodating - always willing to help with any question or concern. The full Breakfast is superior and the lounge is fantastic with a really great menu to choose from. The hotel is within walking distance of many things, Covent Gardens, theatres, the London Eye and Westminster and right across the street from Blackfriars Station. We had a great stay in London here!

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Great location in London

By

June 23, 2017

club

Very nice hotel with good amenities, and is it is right across the street from the Blackfriar Tube station and close to the Millenium Bridge.

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Family well looked after

By

June 21, 2017

Another excellent stay at a Crowne Plaza hotel. The place to stay with my family.
Attentive, courteous staff. When i had an issue this was dealt with politely and correctly and very prompt call back from the Hotel Manager.
Would certainly recommend.

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Good location and helpful staff

By

June 20, 2017

Being very close to the underground and the river made this an ideal hotel base. The staff were very friendly and the concierge helped us with very useful travel advice.

Breakfast was very good, and we must congratulate the Egg chef for the freshly fried eggs - and unlike some other hotels they were properly cooked.

My only concern was the price of the mixers in the bar, but perhaps these are London prices. Next time I will stick to Orange juice.

We did have one issue with the television not working, but this was fixed within minutes of it being reported.

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酒店非常舒适

By

June 19, 2017

club

酒店所处位置便利,地铁、铁路对面,房间安静,舒适,出差旅游均较理想,只是价格略高。酒店早餐非常好,如家庭出行也是很好的选项,网络订房可能会有不错的价格

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Great stay

By

June 18, 2017

club

We had a Great stay, convenient location, great staff.
was everything that we hoped it would be. Highly recommend it for a weekend vacation.

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Comfortable room and good service

By

June 17, 2017

club

3 days visit to London.

Very good service from reception and. Conceirge.

Standard room appointed nicely.

Location close to subway and train and walkable to Covent Green and SOHO.

Generally good experience.

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