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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
90%
Recommend This Property

Overall Experience

4.3

based on 671 reviews
90%
Recommend This Property

Ratings Breakdown

671reviews

  • 5 Stars
    386
  • 4 Stars
    189
  • 3 Stars
    48
  • 2 Stars
    25
  • 1 Stars
    23

Parking and upgrade

By

June 20, 2017

club

Parking is not clear nor is the entrance to the hotel when driving. Staff were excellent and upgraded us but to be honest the room was the standard of what we expected and was no way an upgrade.

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Overall excellent from check inn to check out

By

June 20, 2017

club

I would recommend to all polite friendly staff with excellent facilities for all family through to business

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Great stay

By

June 17, 2017

Hotel ideally located for visits to London. Great access by road and easy access to public Transport.

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Great location

By

June 17, 2017

Very handy if you are driving into london.adequate parking and clean and comfy room.

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Great Hotel!

By

June 17, 2017

Great hotel,great staff and always look forward to staying here when down in LONDON.
I will be returning real soon!

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Great hotel

By

June 17, 2017

Good hotel with friendly staff and excellent facilities

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Typically great Crowns Plaza standards

By

June 15, 2017

Had an issue when I last stayed here so I was wary. There was no need adbthe place and staff soared to and beyond the previous levels of service and exceeded the normal standards I expected. Well worth booking there for any stay in that area.

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PLAN your entry

By

June 13, 2017

club

Accessing the car park is not easy. Make sure you research it first or it will be a nasty experience.
Booking early did not save me any money. Fellow guests booking later got their room much cheaper.
The breakfast was good but the ambience of the basement restaurant was stark.

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relaxing stay in the big smoke

By

June 13, 2017

platinumelite

very relaxing stay, would have love to utilise the hotel facility more. But this is hotel one dont tend to stay in the hotel unless you have to.

Excellent check-in and lounge facility. would have like to see more choices in the lounge.

My colleague had a bit of a nightmare sorting out the newspaper bill.

Apart from that a very enjoyable stay.

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Definitely Stay Again

By

June 12, 2017

A gem of a hotel and I will use it again as it offers great transport links into Central London.

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Mr

By

June 10, 2017

Excellent I found from start to finish at reception extremely friendly and accommodating .
I would not hesitate to recommend the hotel to your friends

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Excellent stay

By

June 10, 2017

platinumelite

I use this hotel for work as a professional working in London it provides an ideal location, economic choice and is very comfortable.

No complaints will stay again and again.

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