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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
81%
Recommend This Property

Overall Experience

4

based on 1069 reviews
81%
Recommend This Property

Ratings Breakdown

1069reviews

  • 5 Stars
    422
  • 4 Stars
    387
  • 3 Stars
    134
  • 2 Stars
    67
  • 1 Stars
    59

Great place to stay in London

By

March 27, 2017

Great hotel pretty close to everything in central London via a short bus ride (or 15 min walk). Quiet rooms and excellent service. Recommend the bar and its current selection of gin cocktails.

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Bad experience

By

March 26, 2017

club

Dirty hallway, dirty carpet in room, smelly room (airco), windows cannot open, shower not working properly. Friendly staff, nice breakfast.

Lousy hotel, I'm an IHG gold member and experienced traveller.

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Great hotel

By

March 26, 2017

club

Excellent location clean room and great facilities

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cROWN PLAZA KINGS CROSS

By

March 25, 2017

Hotel is perfectly OK FOR BUSINESS USE AND IN A GOOD LOATION FOR KINGS CROSS STATION

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Have used this hotel before and will do so again........

By

March 23, 2017

Well located hotel. Great for buses which run past the door. Not the best looking entrance, but once inside it all hangs together. Excellent rooms but in need of new carpets. Breakfast was really good. The only real drawback is the lifts. 3 lifts were showing of which only 2 were working across the 4 nights we were there. Hence long waits and squashes. Otherwise, will use again.

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Crowne Plaza

By

March 22, 2017

club

The refurbishment work means lots of drilling from very early in the morning with intermittent electricity.

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Great front desk service

By

March 21, 2017

club

We arrived in the morning before check-in and the front desk were extremely helpful by getting ur details already sorted then storing our luggage for us. It was done in a very professional and welcoming manner

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Great staff and accomodation

By

March 18, 2017

club

From the time we arrived we were made to feel welcome and that nothing was too much trouble. The reception staff made sure we got rooms adjoining and we're extremely helpful. Room service were polite and delivered our order quickly, overall we have only very slight cause for complaint, being disturbed around 8 by the cleaners wanting to service the room and water and coffee running out at breakfast without being replaced but otherwise it was a great stay.

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Impressive

By

March 13, 2017

Beautifully refurbished hotel - there's not much not to like at this hotel. Thoroughly recommended

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Crown Plaza - kings Cross

By

March 11, 2017

club

Although not at the hotel long enough to enjoy all the facilities the hotel was very pleasant like wise then staff.

One warning, get to breakfast early cold and dried out with the heat lamps is not pleasant.

Overall nice hotel

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Very comfortable stay

By

March 11, 2017

platinumelite

Easy to find and no hassle stay. Would recommend if wanting to be near the City but not right in the centre

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Bonne transition

By

March 09, 2017

club

L'hôtel est devenu un Crowne Plaza il n'y a que 2 bonnes semaines et dès lors certaines choses étaient encore au nom de Holiday Inn tels que flyers, factures et autres supports sur papier ou électroniques....

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