Your session will expire in 5 minutes, 0 seconds, due to inactivity. Stay Logged In
Create PIN
All fields are required
If you joined IHG® Rewards Club at a hotel, then you will need to create a 4-digit PIN in order to access your IHG® Rewards Club account.
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Center for assistance.
The 4-digit numbers entered must match.
Forgot PIN?
All fields are required
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Center for assistance.
Don't have an email address in your profile?

Contact your local IHG® Rewards Club Customer Care to source your PIN and to update your profile with your email address. When you receive your PIN you can also update your email address via www.ihg.com/updateemail.

Book Now
More Fewer Options

* Required Field

Best Available Rate Search does not include affiliation rates.

MANAGE A RESERVATION
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

MANAGE A RESERVATION
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
81%
Recommend This Property

Overall Experience

4

based on 1063 reviews
81%
Recommend This Property

Ratings Breakdown

1063reviews

  • 5 Stars
    419
  • 4 Stars
    385
  • 3 Stars
    134
  • 2 Stars
    67
  • 1 Stars
    58

Great front desk service

By

March 21, 2017

club

We arrived in the morning before check-in and the front desk were extremely helpful by getting ur details already sorted then storing our luggage for us. It was done in a very professional and welcoming manner

Read More
Read Less

Great staff and accomodation

By

March 18, 2017

club

From the time we arrived we were made to feel welcome and that nothing was too much trouble. The reception staff made sure we got rooms adjoining and we're extremely helpful. Room service were polite and delivered our order quickly, overall we have only very slight cause for complaint, being disturbed around 8 by the cleaners wanting to service the room and water and coffee running out at breakfast without being replaced but otherwise it was a great stay.

Read More
Read Less

Impressive

By

March 13, 2017

Beautifully refurbished hotel - there's not much not to like at this hotel. Thoroughly recommended

Read More
Read Less

Crown Plaza - kings Cross

By

March 11, 2017

club

Although not at the hotel long enough to enjoy all the facilities the hotel was very pleasant like wise then staff.

One warning, get to breakfast early cold and dried out with the heat lamps is not pleasant.

Overall nice hotel

Read More
Read Less

Very comfortable stay

By

March 11, 2017

platinumelite

Easy to find and no hassle stay. Would recommend if wanting to be near the City but not right in the centre

Read More
Read Less

Bonne transition

By

March 09, 2017

club

L'hôtel est devenu un Crowne Plaza il n'y a que 2 bonnes semaines et dès lors certaines choses étaient encore au nom de Holiday Inn tels que flyers, factures et autres supports sur papier ou électroniques....

Read More
Read Less

ネット環境

By

March 09, 2017

ホリデイインブランドからの変更で建物もリニューアル中だったからかもしれないが、ネット接続や速度が遅かった。改善を期待したい。
朝食はメニュー豊富で美味しかったので申し分なし

Read More
Read Less

Excellent service

By

March 08, 2017

club

Really enjoyed our stay. Staff were welcoming, room was clean and comfy

Read More
Read Less

Great Service

By

March 06, 2017

Fantastic value and brilliant service

The Bar Manager in particular was very welcoming and helpful

Read More
Read Less

Re branded refurbished excellent

By

March 04, 2017

club

Had a great stay, very comfortable bed and room was returned to a high standard.

Read More
Read Less

Overall service

By

March 04, 2017

There were spots on table after someone's hands and food litter on a chair. I did not use the table or chair and waited over my 4-day saty when it will be cleaned. Chair was cleaned 3rd day after I removed it from table to be visible. Table was dirty over the whole stay.
Apart from that, hotel is clean and beds are comfortable so far, because it is renovated. But with this kind of service not sure how long it will last like that.

Read More
Read Less

sereno soggiorno

By

March 04, 2017

club

I miei figli che erano a Londra, mi hanno consigliato questoi albergo. L'ho trovato confortevole ed anche conveniente nel rapporto qualità prezzo. A mio parere andrebbe migliorata la piccola colazione del mattino ed in special modo la piscina, la sauna ed il bagno turco, molto piccoli e poco confortevoli rispetto all'elevato numero di persone. Per il resto personale molto gentile ed efficiente in special modo in portineria.

Read More
Read Less