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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
95%
Recommend This Property

Overall Experience

4.6

based on 1328 reviews
95%
Recommend This Property

Ratings Breakdown

1328reviews

  • 5 Stars
    910
  • 4 Stars
    326
  • 3 Stars
    52
  • 2 Stars
    22
  • 1 Stars
    18

Excellent place to stay in London

By

July 22, 2017

platinumelite

Good location near tube station, excellent room, excellent service.
We liked being able to walk to the museums, could get to the tube easily to reach all points in London.
The hotel is clean and comfortable.
The staff is very friendly and helpful.
We have stayed here for a week's vacation on two different occasions and were very pleased both times.

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Great room - comfatable bed - lovely pillows - great service - friendly st

By

July 22, 2017

I have stayed at the hotel many times and would always rate it as my first choice when staying in London. The quality of service including the attitude and attentiveness of staff and standard of rooms is consistently high and never fails to meet expectations

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Excellent location

By

July 21, 2017

This hotel location is excellent, either by Taxi, Subway or by bus. The breakfast is English breakfast which is good. The suggestion is to do some change everyday since it is same for all 5 days during my stay.
The executive lougue is good.

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Great room in central location

By

July 20, 2017

Lovely room and good value in this excellent location. Will definitely be back to stay here again in the future

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Excellent location

By

July 19, 2017

club

A good base for museum exporing and the location is 10/10

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Nice hotel with a lovely garden

By

July 17, 2017

club

Nice and clean hotel with a lovely garden where you can relax or have something to eat from the restaurant. The staff are very polite and helpful. Tube station and a Waitrose across the street. Lot of restaurants nearby. We enjoyed our stay here and would definitely recommend this hotel.

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Incredible stay!

By

July 15, 2017

club

My wife and I had an incredible stay at Crowne Plaza London - Kensington! The room was perfectly pleasant and had a very nice view of the Gardens.

The hotel is perfectly located only a short stroll from Glouster Road underground station which made getting around London a breeze.

Also, the club lounge had tasty hor d'oeuvres and drinks most of the day. When we come back to London, we will definitely be staying at the Crowne Plaza again.

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London break

By

July 13, 2017

platinumelite

Very good stay. Staff were very helpful and friendly and hotel was very pleasant with lovely grounds.

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July 17

By

July 13, 2017

club

Good friendly hotel. Lovely food and helpful staff.

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Great hotel at great location

By

July 13, 2017

platinumelite

I stayed at this hotel for the first time for 4 nights since I needed to be very close to the Imperial collage in London, and for sure this hotel is very well located, so close to the underground station , within short walk to the Imperial collage, close to shops, and nice cafes.

The room was so clean, all services were excellent .

Internet was fine and staff of this hotel added both comfort and cheerfulness to my stay.

Whenever I am back to London , this hotel will be my first choice.

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A fantastic stay in a wonderful hotel

By

July 12, 2017

platinumelite

My daughter and I loved the hotel...from the external appearance to the friendly helpful staff.
The room was one of the best I have stayed in and the facilities we great.

I will be returning there with my wife so she too can enjoy the experience.

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I wish all hotels where like this!

By

July 12, 2017

London hotels can be very hit or miss, this was his third up there with the best hotels !

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