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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
88%
Recommend This Property

Overall Experience

4.3

based on 1854 reviews
88%
Recommend This Property

Ratings Breakdown

1854reviews

  • 5 Stars
    1094
  • 4 Stars
    441
  • 3 Stars
    168
  • 2 Stars
    98
  • 1 Stars
    53

Excellent staff and service

By

April 23, 2017

platinumelite

Excellent staff and service
Jose at the front desk did an excellent job assisting me with changes and modifications to my reservation.
Jose made sure all my special request for my room were taken care of prior to my arrival.

Tony in the concierge lounge is always a pleasure to spend time with. His service is wonderful.

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Great Stay!

By

April 23, 2017

platinumelite

Great hotel and great service! Employees professional and very helpful!

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Wonderful Experience

By

April 21, 2017

Great Staff!
WONDERFUL LOCATION!
Went back home to visit, never stayed at this location before. Will be returning.

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Great experience!!

By

April 20, 2017

platinumelite

Recently we had a company event in LAX area. Booked a block of rooms for myself and team members for multiple nights. Couldn't have been happier with process.
Staff was friendly, courteous and professional. Hotel is very nice and lobby music pleasant. Great ambiance. Rooms were very comfortable and even though the location
is next to airport, noise was never an issue. We all had a great nights sleep. I'd recommend this hotel to anyone and will visit again when in the area.

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Good service

By

April 19, 2017

As a Spire Elite member, I was upgrade to Crowne Club when Check In. Free breakfast at 16 floor lounge.
Good service!

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Comfortable bed and excellent service

By

April 18, 2017

platinumelite

Hotel is excellent in all areas except the bar/lounge. The drinks are too expensive compared to surrounding hotels.

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Clean comfortable room and great service.

By

April 17, 2017

Great hotel with great service. Beds are comfortable, rooms are clean. Aromatherapy kit keeps bringing me back.

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Waiting for Bill

By

April 15, 2017

I'm still waiting for my bill to be posted to this stay on March 30-31.
Please post so I can do my expense report.

Thank you

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Crowne Plaza Stay

By

April 11, 2017

Comfortable hotel with nice staff. The only inconvenience was that the hotel didn't have anywhere a microwave to sterilized the bottles infant son but other than that the stay was a great experience all around.

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Chambre vieillissante

By

April 11, 2017

club

Je trouve La chambre un petit peu rétro. Un petit peu de deco moderne devrait être introduite. Lit très confortable. Toilette un petit peu haute pour les gens de petite taille. La porte coulissante toilette/placard quand il y a 2 personnes dans la chambre ça dérange

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Für eine Nacht war es ok

By

April 11, 2017

club

Wir waren auf Durchreise, und für eine Nacht ok
Ist in der Nähe vom Flughafen
Also war schnell erreicht

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Comfortable stay

By

April 10, 2017

club

Overall comfort with clean room and friendly service.

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