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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
88%
Recommend This Property

Overall Experience

4.3

based on 1913 reviews
88%
Recommend This Property

Ratings Breakdown

1913reviews

  • 5 Stars
    1126
  • 4 Stars
    463
  • 3 Stars
    169
  • 2 Stars
    101
  • 1 Stars
    54

Helpful staff

By

June 21, 2017

The staff was great! They provided good service and made our stay very pleasant.

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Slow check in

By

June 21, 2017

platinumelite

Some staff are unfriendly. Check in was extremely slow (at 10pm) and the IHG member line setu was not designed well. Front desk people are generally nice.

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Good night's rest

By

June 21, 2017

club

I slept like a baby during my stay here. I also went to the bar downstairs and had a great drink from the nice bartender lady. I would recommend it here.

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LAX Crown Plaza is a Must Stay

By

June 21, 2017

platinumelite

Timely shuttle. Good food and nice variety. Comfortable rooms. I have stayed here in the past and will stay here again. Highly recommend this hotel..

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Great stay

By

June 20, 2017

Very accommodating front desk staff. Check in was speedy! Thanks for an awesome stay

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Nice to rest nice to stay

By

June 20, 2017

club

Since more than ten years I has been use this hotel as crewmember and sometimes bringing my family all of us had expirience an execellent time staying there don't hesitate to choose this hotel next time in L.A.

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Friendly staff, feeling of safety.

By

June 19, 2017

This was our second time staying at this hotel before leaving on a trip. The entire staff is ready

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Just what we needed

By

June 16, 2017

platinumelite

We stayed at the crown plaza for one night on our way back home. Slept very well. Hairs all over bathroom and tub. The bathroom NEEDS more attention as far as cleaning goes. Seems everything just gets SLIGHTLY wiped with a cloth, but no cleaning products get used. A bit disappointed in this.

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No wait check in and out.

By

June 15, 2017

club

Staff was on it! Litterally took under a minute to get checked in and out. Staff had an answer for everything from good restaurants to cheapest and fastest transportation in the area.

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Tired hotel

By

June 15, 2017

This property is in need of a refurbishment. The shuttle worked well. The rooms lack insulation. The ckub is closed on weekends. Overall disappointing.

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Last minute decision was well worth it!!!!

By

June 14, 2017

club

Didn't need to but, decided to stay here for the last night of my trip and over exceeded my expectations from the service to the cleanliness of the overall facility. No negative reviews here....

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Good Hotel very close to the airport

By

June 14, 2017

Very close to airport , good clean rooms, excellent breakfast.

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