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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
85%
Recommend This Property

Overall Experience

4.2

based on 1078 reviews
85%
Recommend This Property

Ratings Breakdown

1078reviews

  • 5 Stars
    609
  • 4 Stars
    221
  • 3 Stars
    117
  • 2 Stars
    72
  • 1 Stars
    59

Highly recommend

By

March 27, 2017

club

I have returned several years and the service is consistently excellent. I have stayed at other CP and this hotel has always had a friendly and extremely attentive staff. Very patient even when being overwhelmed at check in time with large groups. It is one of the reasons I return to this annual event.

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Stay in Louisville

By

March 25, 2017

platinumelite

Got to see Air Force One fly by when President Trump flew in to speak across the street.

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Great hotel and shuttle service

By

March 24, 2017

club

Loved my stay as did my furry friend never wanted for anything the shuttle was always ready to pick us up and bring us ,, food was great one nite had problem with dinning other than that loved our stay and the food was good ,, had a nice night sleep brought my sleep sounds which covered up the draining water sounds from the plumbing.

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Terrible four nights

By

March 23, 2017

See previous comments. This survey is too long. I purposely try to stay at IHG properties and this one was a collosal disappointment.

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Luxury for less

By

March 23, 2017

One of the most comfortable hotel beds ever. Heat and ac very quiet. Plenty of room and lighting which is unusual. Enjoyed down time in this room.

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Clean updated rooms

By

March 22, 2017

club

My stay was very comfortable with the exception that there was no refrigerator in the room. Food is good, but menu has been condenced, not as much selection, and price is high.
Overall, it is a good hotel

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Overnight

By

March 21, 2017

Nice, clean room. I'm not sure why the staff had us congregate in a large room outside of other rooms. There was no doubt that it would be loud for the people in the rooms. There was only a small group of us but once people start talking it gets loud.

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Great stay!

By

March 20, 2017

platinumelite

Great place for a business visit. The rooms are spacious, updated and comfortable.

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Overnight stay

By

March 20, 2017

Comfortable accomodations. Bed and pillows were so comfy...I slept like a baby

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Great service, food and extras.

By

March 20, 2017

club

The room was large and comfortable. Food service in the restaurant and in rooms was excellent. It was very easy to get to, plenty to do right there in the hotel.

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Room amenities

By

March 14, 2017

For the length of my stay -12 nights- it would be nice to have the option of an in room micro wave.
One micro in the business center is a bit inconvenient but accessible.

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Clean place

By

March 12, 2017

Good stay close t everything I need. Will stay again

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