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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
74%
Recommend This Property

Overall Experience

3.8

based on 788 reviews
74%
Recommend This Property

Ratings Breakdown

788reviews

  • 5 Stars
    339
  • 4 Stars
    196
  • 3 Stars
    100
  • 2 Stars
    84
  • 1 Stars
    69

Great hotel

By

October 22, 2017

Great hotel and a very friendly staff. Got me right into my room without a reservation.

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MADISON

By

October 20, 2017

Location is great.
Nice breakfast buffet.
Hotel carpets a bit dirty and room carpets dirty too.

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Awesome Stay

By

October 18, 2017

platinumelite

Friendly checking, clean throughout, quite rooms, plenty of hot water. Enjoyed the stay!

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Old furnishings

By

October 15, 2017

This hotel does not seem to be updated and the furnishings were old and not kept up.

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Neglected Crown Plaza

By

October 11, 2017

club

The lobby, pool, bar all entrance areas of this hotel are kept up but enter room 603.....
Dated broken furniture, torn curtain, kicked in adjoining room door, etc........

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Unclean and way over priced

By

October 11, 2017

club

An Unrepaired bathroom ceiling patch, filthy pool, and hot work out area for starters. A stiff bed and limp pillows made for uncomfortable sleep.

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Good Access to Airport and North Madison

By

October 10, 2017

platinumelite

Decent Room and Amenities

Close to the Airport and lots of local dining options within walking distance.

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Clean, quiet and friendly staff

By

October 10, 2017

club

A very comfortable stay, quiet, warm pool and hot tub, great proximity for many venues in Madison. Staff are friendly and very helpful. Will stay here again!

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No Air Conditioner

By

October 09, 2017

club

Lobby and facilities seemed up to crowne plaza name. Room was out of date and not up to Crowne Plaza name.

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Moved to Different Rooms

By

October 03, 2017

Room was never cleaned properly during my stay. Was moved to three different rooms for various reasons such as broken toilet, tub not draining, loud mechanical banging that kept me up all night, and/or broken TV. The final room had a broken window and a patched ceiling with water damage but I was so tired of moving, I tolerated it and turned the heat up to 84 degrees to compensate for the cold air coming through the window at night. I would only suggest staying here for 1 or 2 nights. I do not recommend for business travel or extended vacation.

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Never again

By

October 02, 2017

club

Bad value, mistakes made and overall, didn't care for the room (dated)

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overall quality has slipped

By

September 29, 2017

still good for the government rate value but overall cleanliness has decreased. Staff was mostly attentive but there were a couple of staff members that were either having a bad week or just didn't want to be there.

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