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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
76%
Recommend This Property

Overall Experience

3.9

based on 725 reviews
76%
Recommend This Property

Ratings Breakdown

725reviews

  • 5 Stars
    319
  • 4 Stars
    181
  • 3 Stars
    90
  • 2 Stars
    72
  • 1 Stars
    63

Great value

By

July 20, 2017

Aside from being a great value financially, it was easy to set up an early check in and late checkout. Megan the sesk manager was terrific. There was a wedding onsite, and they made sure our rooms were far from the. Fray!

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Good quality - older hotel

By

July 19, 2017

Before booking at Crowne Plaza, I read several reviews including many that gave the impression of a hotel in bad need of a renovation. I took a chance anyway and I'm glad I did! I got great service and a good night's sleep in a comfortable bed for a great price compared to other local hotels.
The honest truth is that the hotel is dated and could probably use an update. If you look close, you can see places where tile is cracked or there are marks on walls from chairs being leaned back or just old, worn looking furniture. However, that's only a problem if aesthetics are extremely important to you. Otherwise, it's a great place to spend a night or a weekend.

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Great Value

By

July 17, 2017

club

Loved the stay, was quick and easy. Nice hotel. Would return again.

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Crowne plaza

By

July 17, 2017

Clean neat. Helpful staff. Room was upgraded without a request which was nice. Great location.

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great staff relaxing time

By

July 16, 2017

platinumelite

great staff relaxing time. it made my stay in madison much more comfortable.

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Overall comfortable and good.

By

July 14, 2017

Overall, a good place to stay in Madison - comfortable and good service.

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RUN DOWN HOTEL

By

July 14, 2017

This is my second stay at this hotel and most likely my last, rooms are really outdated carpet is worn and dirty, I was checked in as a spire member but not given a voucher for a free drink, I asked about the concierge lounge for IHG members and told it was for airline employees only.

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Comfy

By

July 11, 2017

It's an alright room, not up to par with the more freshly looking Crowne Plazas. Nice lobby. Piano is beautiful and tuned

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Friendly staff and a great night sleep

By

July 10, 2017

platinumelite

It's a lovely hotel. Such nice and friendly people. The rooms need an update, they show the wear and tear. But it was such a nice experience. We will be back.

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Location close to airport

By

July 05, 2017

This was a wonderful place to stay and very convenient to have shuttle service to the airport.

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check

By

July 05, 2017

Noce place, great pillows. Bar stayed open late.
Close to everything or place we had to go to.

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Business travel

By

July 05, 2017

club

The Crowne Plaza never disappoints! Excellent stay.

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