Your session will expire in 5 minutes, 0 seconds, due to inactivity. Stay Logged In
Create PIN
All fields are required
If you joined IHG® Rewards Club at a hotel, then you will need to create a 4-digit PIN in order to access your IHG® Rewards Club account.
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Center for assistance.
The 4-digit numbers entered must match.
Forgot PIN?
All fields are required
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Center for assistance.
Don't have an email address in your profile?

Contact your local IHG® Rewards Club Customer Care to source your PIN and to update your profile with your email address. When you receive your PIN you can also update your email address via www.ihg.com/updateemail.

Book Now
More Fewer Options

* Required Field

Best Available Rate Search does not include affiliation rates.

MANAGE A RESERVATION
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

MANAGE A RESERVATION
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
84%
Recommend This Property

Overall Experience

4.1

based on 873 reviews
84%
Recommend This Property

Ratings Breakdown

873reviews

  • 5 Stars
    453
  • 4 Stars
    223
  • 3 Stars
    93
  • 2 Stars
    55
  • 1 Stars
    49

Good service overall

By

May 24, 2017

club

I had a party at the hotel during this stay. The service was very good and so was my stay. I would recommend this hotel and would return in the future.

Read More
Read Less

Fantastic Evening Buffet

By

May 24, 2017

Just one night with my wife and 2 small children to relieve a stressful week, however we felt like we had had a real mini break.
Great staff, comfy room, good pool for young kids and best of all the evening buffet which was perfect for our kids as they could dive straight in and found plenty of food they liked.
The buffet (particularly the salad / dessert side) was the best presented I've ever seen and the taste loved up to the temptation.
Highly recommended even for those (like us) that don't play golf!!

Read More
Read Less

Great stay

By

May 24, 2017

club

Lovely hotel, good facilities. Nice food. Clean room.

Read More
Read Less

Enjoyable stay

By

May 24, 2017

club

I arrived earlier than expected but staff did all they could to make the room ready, even though the hotel was fully booked.
Only slight criticism was tea/biscuits were rather sparse and the milks had not been checked

Read More
Read Less

Nice Room, Average Staff

By

May 23, 2017

Stayed 1 night for a wedding. Called ahead of arrival to see if we could check in early as we were travelling from far away. Reception staff were very helpful and accommodated our request.
Room was spacious, clean, and well presented. Bed was a little too soft for our liking. Bathroom was slightly dated but clean and well presented. Shower and bath were great - extremely powerful and nice and hot. Bath literally took a minute to fill as the tap was so powerful.
Only real complaint was that the Bar and Restaurant staff were not particularly helpful, friendly or knowledgable.

Read More
Read Less

relaxing stay

By

May 22, 2017

club

enjoyable stay, great room near the golf course. great facilities.

Read More
Read Less

Great hotel and great rooms

By

May 21, 2017

club

Stayed here recently for one night and was very impressed with the hotel, location and room. Will most definitely look to stay at the Crowne Plaza again

Read More
Read Less

Love this place

By

May 17, 2017

club

Me and my partner stayed at the crowne plaza! We thoroughly enjoyed it here! The bed was massive and very comfy! The food was great! And the amenities was lovely !

Read More
Read Less

Clean and very comfortable stay

By

May 17, 2017

club

Very helpful, friendly staff
Good food
Extremely comfortable room
Excellent spa experience
Perfect Sunday night break to unwind and relax

Read More
Read Less

Colchester FIve Lakes

By

May 17, 2017

club

A great place to stay we stayed in the village outside the main block which we recommend close to the golf course but quiet in the evenings and easy to park nearby.The room was very spacious with a separate shower bath and a mini fridge in the room.The bed was divine and we slept well.
THe hotel facilities were great we enjoyed the pool / sauna and the bars in the complex.
Breakfast was relaxed with good food and good quick service but it was a shame we had to check out at 11am not 12pm on the Sunday.

We intend to return to this hotel in the future.

Read More
Read Less

Relaxing and friendly

By

May 17, 2017

Loved the comfort of the room and the food was pretty good too. A lovely hotel to stay in.

Read More
Read Less

bad customer service

By

May 17, 2017

staff need a lesson in how to speak to guests and deal with situations

Shocking service

Read More
Read Less