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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
88%
Recommend This Property

Overall Experience

4.3

based on 1550 reviews
88%
Recommend This Property

Ratings Breakdown

1550reviews

  • 5 Stars
    927
  • 4 Stars
    359
  • 3 Stars
    124
  • 2 Stars
    76
  • 1 Stars
    64

great stay

By

February 18, 2017

all in all a very pleasent stay, easy to get at, comfortable room, great pint and the transfer service was excellent even in the early hours of the morning. It was very busy but the check in was smart and quick

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Close to Airport and rail station

By

February 16, 2017

club

Hotel is minutes away from airport and rail station by their shuttle bus. It is a 10 minute walk but it is not advisable with luggage.
The reception staff were very friendly and helpful. All staff we met were all very efficient and like the reception staff very friendly. Food is available
In the grill restaurant, lounge bar, Irish bar or the Chinese restaurant. The food in the Chinese restaurant was excellent although more expensive than in China town. The member of staff who appeared to run O'Callaghans bar by himself does a fantastic job, a proper barman who ran the bar very efficiently. The rooms are a good size with comfortable beds, although this is an airport hotel I would not hesitate in recommending it to anyone just visiting amanchester on a break

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Another good rest at the Crowne Plaza

By

February 16, 2017

platinumelite

Another good rest at the Crowne Plaza , although a fair way from the lifts. Aircraft noise is always an issue , but this cannot be helped by the location.

Maybe look at triple glazing?

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If you like to be warm, try elsewhere.

By

February 16, 2017

platinumelite

Very disappointed. I have written to the Hotel with my complaints.

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Excellent Hotel

By

February 15, 2017

club

Great Service very helpful staff.
The hotel is very clean and so close to the airport and Manchester itself.

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'Did what it said on the label'

By

February 14, 2017

club

Met our needs as required for an overnight stay for an early morning flight as we live an hour away. Proximity to airport and courtesy transport was ideal.Check in was easy and good options of restaurants. Just surprised there was no hairdryer in the room!

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Good service

By

February 13, 2017

club

Brief but excellent stay and very convenient for early flight.

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Very handy for early flights

By

February 10, 2017

We have stayed here before and again with an early flight it has enabled USB to be refreshed before our long haul flight. The check in experience was great and the free transfers bus easy.

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Handy hotel

By

February 09, 2017

club

Good for the airport. Staff are a tad obsequious - they can safely dial that back a bit and be a bit more like normal people.

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Amazing A****

By

February 09, 2017

Such a lovely place to stay couldn't hear any airplanes even being so close to the airport! Will definitely be staying again! Thank you to all the staff that made my stay memorable!

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Goodnights sleep

By

February 07, 2017

club

Overall a good hotel for the Airport with everything you need or expect to get you rested and to your plane.
Front of house are always very friendly and helpful. rooms are clean and tidy if a little worn now. The Crowne plaza has two restaurants one of them is Pan asian and I have to say the food is exellent with very good staff.
We have found the Bar staff to be a little lack lustre in the way they work.
The parking arrangements seem to be a disaster though, we had an 8 day parking package 3 times with this hotel since end of October and each time arrangements have been different, our last 8 day parking in early Jan resulted in us recieving a "Parking charge notice" and even the hotel management don't seem to be able to stop the parking company even though it's there mistake (so be warned if you are parking here!)

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Purpose achieved

By

February 07, 2017

club

As good as any airport hotel yet visited. Efficient trouble free experience.

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