Your session will expire in 5 minutes, 0 seconds, due to inactivity. Stay Logged In
Create PIN
All fields are required
If you joined IHG® Rewards Club at a hotel, then you will need to create a 4-digit PIN in order to access your IHG® Rewards Club account.
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Center for assistance.
The 4-digit numbers entered must match.
Forgot PIN?
All fields are required
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Center for assistance.
Don't have an email address in your profile?

Contact your local IHG® Rewards Club Customer Care to source your PIN and to update your profile with your email address. When you receive your PIN you can also update your email address via www.ihg.com/updateemail.

Book Now
More Fewer Options

* Required Field

Best Available Rate Search does not include affiliation rates.

MANAGE A RESERVATION
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

MANAGE A RESERVATION
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
87%
Recommend This Property

Overall Experience

4.3

based on 1131 reviews
87%
Recommend This Property

Ratings Breakdown

1131reviews

  • 5 Stars
    595
  • 4 Stars
    343
  • 3 Stars
    105
  • 2 Stars
    58
  • 1 Stars
    30

Amazing view from our room

By

July 18, 2017

club

Was pleasantly surprised by this hotel as we have travelled to Melbourne many times and never stayed in this part of the city. The location was perfect for us as we travelled into the city during the day on the free city shuttle bus which was right outside the hotel and then at night we were a only few minutes walk to Crown casino. The view from our room looked right down the Yarra river and the helipad was right in front of the room so we got to watch the helicopters take off and land. Fantastic views. The room itself was very comfortable. Had one of the best nights sleep in the bed. Would definitely recommended this hotel to friends and family.

Read More
Read Less

Great Hotel

By

July 07, 2017

club

The room was clean, bed was comfortable and service was great.

Read More
Read Less

comfortable bed and great service

By

July 06, 2017

club

staff are very friendly and helpful. perfect location in the city with easy access parking or valet available.

Read More
Read Less

Clean and very comfortable bed with great service and location.

By

July 04, 2017

club

Great location for access to Southbank and city centre. Close proximity to trams. Excellent service by hotel staff with rooms being very comfortable, large and clean as well as a very good breakfast. Thoroughly enjoyed our stay.

Read More
Read Less

Comfortable bed assured a good nights sleep

By

July 04, 2017

club

Convenient location, had a business conference at crown I could walk to. Very comfortable bed with choice of quality pillows. Nice view of the Yarra, unfortunately windows needed a clean. Friendly and accomodating staff. Will stay again.

Read More
Read Less

Home sweet home

By

June 30, 2017

I have stayed in this particular hotel when in Melbourne for the last 25 odd years.
The hotel is comfortable and ideally situated.
The hotel is clean and reasonably modern.
The food and drinks are reasonable

Read More
Read Less

Great service

By

June 29, 2017

club

Colin on the Concierge desk was excellent with great customer service

Read More
Read Less

很差的体验,绝对不会去第二次。

By

June 29, 2017

当我去住的时候,这个酒店接待了一个来自中国的传销集团的住宿,所以体验很差;我是最高级别的会员,没有升级,最后发现早餐比我的住宿费还贵。

Read More
Read Less

Great location and friendly staff. Excellent stay

By

June 29, 2017

club

Ideal location , walking distance to convention center and south bank restaurant. Reasonable rate and friendly staff. Enjoyed Crown Plaza thoroughly.

Read More
Read Less

Good Service

By

June 29, 2017

The Manager and the Staff members are really friendly and caring.

Read More
Read Less

comfortable hotel great location

By

June 28, 2017

comfortable hotel great location comfortable hotel great location comfortable hotel great location

Read More
Read Less

Great Service Great spot

By

June 27, 2017

Best spot in Melbourne when visiting or attending the exhibition centre.

Read More
Read Less