Your session will expire in 5 minutes, 0 seconds, due to inactivity. Stay Logged In
Create PIN
All fields are required
If you joined IHG® Rewards Club at a hotel, then you will need to create a 4-digit PIN in order to access your IHG® Rewards Club account.
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Center for assistance.
The 4-digit numbers entered must match.
Forgot PIN?
All fields are required
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Center for assistance.
Don't have an email address in your profile?

Contact your local IHG® Rewards Club Customer Care to source your PIN and to update your profile with your email address. When you receive your PIN you can also update your email address via www.ihg.com/updateemail.

More Fewer Options

* Required Field

Best Available Rate Search does not include affiliation rates.

MANAGE A RESERVATION
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

MANAGE A RESERVATION
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
87%
Recommend This Property

Overall Experience

4.3

based on 1152 reviews
87%
Recommend This Property

Ratings Breakdown

1152reviews

  • 5 Stars
    606
  • 4 Stars
    349
  • 3 Stars
    108
  • 2 Stars
    58
  • 1 Stars
    31

$ 100 deposit

By

August 17, 2017

As mentioned in my previous comment, it is unacceptable in this modern age to wait two weeks for the refund.

Read More
Read Less

Perfect accommodation for Expo Exhibitors

By

August 15, 2017

club

We stay here every time we're at the Convention Centre as exhibitors

Read More
Read Less

Pretty Disappointing

By

August 13, 2017

club

Old, delapidated and unclean. The only thing got going for it is the convenient location.

Read More
Read Less

Great stay

By

August 08, 2017

platinumelite

Always enjoy my stay at this hotel, this time no different. Staff are excellent and attentive.

Read More
Read Less

on time services

By

August 06, 2017

platinumelite

hotel promissed me for compliment water every day,but not happened till asked for.

Read More
Read Less

Location, location, location!

By

August 05, 2017

club

Great location and staff can not help you enough . Room had a lovely river view, relaxing atmosphere.
Indoor pool would be ideal and a shuttle to the football games eg Like the Crowne in Adelaide.

Read More
Read Less

Pleasantly surprised - will definitely return!

By

August 05, 2017

platinumelite

I often conduct events at this hotel but this was my first stay there. I found everything to be pleasant, well handled and efficient - the only downside was that the meal trays outside the guest room doors were left there for whole afternoons and evenings - this detracted from the overall ambience and tone of the hotel. I will need accommodation in Melbourne more frequently in the next 12 months and will certainly consider Crowne Plaza Melbourne in my plans.

Read More
Read Less

位置很好,服务也很好。

By

August 02, 2017

platinumelite

放了5块钱,房间清洁竟然没要。我订了很多房间,但积分少给我算了6000多分。服务很好。离堵车很近,窗外风景很好。市中心位置,酒店泳池露天的。

Read More
Read Less

Good visit Melbourne

By

July 30, 2017

club

Had a very good visit on business in Melbourne. Staff is outstanding.

Read More
Read Less

Very nice hotel, but dinner service takes too long.

By

July 30, 2017

Hotel is beautiful and situated in a great location. Hotel staff are very friendly and strove to make my stay great. My only complaint is with service in the restaurant. Dinner took over 2 hours each night, leaving little time in the evening to accomplish any work.

Read More
Read Less

Refer to review before

By

July 29, 2017

Refer to review before.

Have stayed with crowne plaza/intercontinental a few times. Some experiences are ok some are not. This is the worst therefore decided to make a complaint.

Read More
Read Less

Comfy bed

By

July 29, 2017

Excellent staff with great views from hotel. Short distance to the Colonial Tramcar

Read More
Read Less