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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
87%
Recommend This Property

Overall Experience

4.2

based on 1660 reviews
87%
Recommend This Property

Ratings Breakdown

1660reviews

  • 5 Stars
    892
  • 4 Stars
    478
  • 3 Stars
    149
  • 2 Stars
    89
  • 1 Stars
    52

Great location and renovated room

By

December 10, 2019

Excellent location
Work being undertaken outside and entry is also under renovation so a little more difficult to navigate entry
Once inside rooms are beautiful, clean and modern
Couldn’t ask for more
Breakfast expensive at 35 per person so opted for local restaurant breakfast which was great

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Under heavy renovation

By

December 09, 2019

club

Disappointing stay and noisy whilst renovations on. Pool was still not finished, but didn’t tell anyone until we were there. Dark and no atmosphere for the drinks/ meal areas, no views either.
Still paid a premium price for a less then premium hotel that inconvenienced guests and was stuffy and crowded

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Great Stay

By

December 04, 2019

I love coming here just the drop off experience to the hotel with the tower crane blocking off access was not pleasant. Especially with my baggage on hand. Apart from that, highly recommend staying here!!

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Lovely time.

By

December 04, 2019

Brilliant service and beautiful room. Thank you for the upgrade, the view was amazing.
Better signage when driving in would be better as we Found it difficult on where to turn off main road or find entry to the hotel. Especially as GPS has entry on a different side of the building.

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Amazing Views

By

December 02, 2019

club

Our newly refurbished room on the 6th floor was terrific.
Very stylish

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Room Good

By

November 30, 2019

club

Room good, restaurant experience needs to be improved

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服务尽心,位置极好

By

November 30, 2019

这次碰上装修,大堂、餐厅受到影响。应该在预定时给予告知,并酌减费用。

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Great location and Great Service

By

November 29, 2019

club

Location is right next to Yarra River. Beautiful views. Dockside walkways loaded with restaurants. Within a couple of hundred yards of the Crown Casino and Towers. Really terrific food court there.

Easy access to free tram service in the City. Makes the whole city accessible.

This is the place to stay.

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Nice room and great views

By

November 29, 2019

Hotel was great as always but as hotel was under refurbishment, the foyer and reception were not as presentable as it used to be previously. However, this will be even better once refurbishments are over.

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Shut it down

By

November 25, 2019

club

Extensive and highly intrusive construction taking place. Although we knew there was some upgrades, we did not expect the inconvenience, hammer drills, noise etc. No discount offered for low standard this hotel is currently in. No advice pool was also out of action. Requested quiet room, assured it was, only to be woken Saturday morning by non stop hammer drill. Disgraceful, cant believe they are taking customers. Shut it down, or at least offer heavy discount.

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no pool -

By

November 22, 2019

club

arrived to a building site. was shocked.

pool closed.
wish someone had of told me building repairs are being done. i wouldnt have stayed.

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Excellent stay

By

November 17, 2019

club

Friendly staff and modern rooms. Unfortunately is under construction. Look forward to seeing end product

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