Your session will expire in 5 minutes, 0 seconds, due to inactivity. Stay Logged In
Create PIN
All fields are required
If you joined IHG® Rewards Club at a hotel, then you will need to create a 4-digit PIN in order to access your IHG® Rewards Club account.
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Center for assistance.
The 4-digit numbers entered must match.
Forgot PIN?
All fields are required
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Center for assistance.
Don't have an email address in your profile?

Contact your local IHG® Rewards Club Customer Care to source your PIN and to update your profile with your email address. When you receive your PIN you can also update your email address via www.ihg.com/updateemail.

Book Now
More Fewer Options

* Required Field

Best Available Rate Search does not include affiliation rates.

MANAGE A RESERVATION
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

MANAGE A RESERVATION
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
71%
Recommend This Property

Overall Experience

3.8

based on 702 reviews
71%
Recommend This Property

Ratings Breakdown

702reviews

  • 5 Stars
    323
  • 4 Stars
    152
  • 3 Stars
    82
  • 2 Stars
    77
  • 1 Stars
    68

Excellent Bandwidth and friendly staff

By

June 27, 2017

club

Comfortable bed, great view of downtown Memphis, close to great restaurants, ball game etc.

Read More
Read Less

Great hotel

By

June 27, 2017

platinumelite

One of the best amenities is the downtown shuttle to Beale Street.

Read More
Read Less

Excellent place

By

June 27, 2017

club

We have stayed twice in the last 2 years. Anytime we are in the area this is the place we will stay. Nice rooms, friendly and courteous staff and the best shuttle drivers we have encountered all make this a memorable experience.

Read More
Read Less

Great place to stay

By

June 24, 2017

club

Absolutely love to stay here. It's our home away from home.

Read More
Read Less

my stay at crown plaza mempis tennessee

By

June 24, 2017

club

excellent my stay at crown plaza mempis tennessee
excellent
excellent

Read More
Read Less

Travel

By

June 22, 2017

club

We enjoyed the hotel, the room and the associates were extremely courteous. The self parking charge was extreme. For the price of parking I expected it to be valet parking.

Read More
Read Less

Love this hotel, great people.

By

June 22, 2017

Stay here every year. We've always been treated well, room is clean and well-appointed amenities are fine, and price is reasonable. Recommend this.

Read More
Read Less

Great Experience!!!

By

June 19, 2017

club

Loved this property!! Will definitely be returning in the near future. Great location

Read More
Read Less

Great Locatiom for Downtown

By

June 19, 2017

Really enjoyed my stay at Crown Plaza. Shuttle service was fantastic and very convenient for downtown dinners. I will have to be in Memphis every month thru December and planning on staying at Crown Plaza each time.

Read More
Read Less

Clean, comfortable and courtesous staff

By

June 19, 2017

club

The physical aspects of this location were excellent - clean, comfortable, good location, and a very courteous staff.

Read More
Read Less

traveling with teenagers

By

June 18, 2017

club

We were on our way back to Kansas from South Carolina when we stayed at the Crowne Plaza Downtown Memphis.
We had 13, 18 year olds in our group. The hotel was very kind to our group and reconginized most of our needs. We had a speedy check in and out. Our stay was very comfortable.
The only thing I wish could have been different, I requested all rooms on the same floor and only the teenagers rooms were on the same floor. This was an inconvience to us, as sponsoring boy and girl teenagers.

I would recommend this hotel, and will stay again.

Read More
Read Less

Just ok

By

June 16, 2017

club

The only redeeming features for this property were the amazing evening staff and all shuttle drivers. They were awesome!

Read More
Read Less