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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
70%
Recommend This Property

Overall Experience

3.8

based on 622 reviews
70%
Recommend This Property

Ratings Breakdown

622reviews

  • 5 Stars
    277
  • 4 Stars
    137
  • 3 Stars
    70
  • 2 Stars
    72
  • 1 Stars
    66

great service and loved the shuttle

By

March 22, 2017

club

suttle bus option was excellent. The property itself is just ok.

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Nice and helpful staff

By

March 21, 2017

club

Everyone was very nice. They were easy to engage in conversations and eager to help answer any questions we had.

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Good Central Location

By

March 20, 2017

club

Location was nice, central to all the places we wanted to visit. Upon entry into the room, the heater was left on high on 80. It took several hours for the room to cool off. It was very uncomfortable. Television service went out for over 10 hours, no one could tell us when the issue would be resolved. Traveling with small kids :-(

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Generally Good

By

March 18, 2017

club

Most things were good about this stay. Had the issues not been present, I'd have given it four or five.

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Staycation

By

March 16, 2017

platinumelite

Excellent service. Even got to say hi to Charlie Wilson! Recommend completely!

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Nice property taxes too high

By

March 15, 2017

Great property and staff from the front desk staff to the nice guy who drives the shuttle van. Everyone was awesome

City taxes are $36.00. That's insane 20%

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Great staff and wonder interior looks

By

March 15, 2017

platinumelite

The hotel staff, from front desk to bar staff, were all very friendly and attentive. The interior lobby had a chic feel, and the room was well-maintained. The make-up mirror was a nice amenity and the bed was so soft!! Overall, we had a great experience and would stay there again.

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Loud windows

By

March 15, 2017

I would try and request a city side view, if you are unable to do so, you will be able to hear trucks from the interstate all night. I am a deep sleeper and I kept waking up to the traffic. Nice room and ok view. Clean and courteous staff. Get there early to find a parking spot, because the spaces are so small, you may have trouble parking anything but a compact car.

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Staff needs to learn some courtesy

By

March 15, 2017

platinumelite

The front desk manager was very nice. Can't say the same about other staff members.

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Very happy with my stay

By

March 14, 2017

club

The room was clean and the staff was kind, courteous and helpful. The bed was very comfortable. I would stay here again.

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Great stay

By

March 08, 2017

club

Loved the staff..... Very helpful!

Great location to stay when going to an event at the convention center.

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Nice for the price

By

March 08, 2017

This was a great last minute find, within walking distance of lots of shops and restaurants and a nice city view.

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