Rated 3.7 out of 5 by 61
Rated 4.0 out of 5.0 by JML6 Great Service Even With Few Issues
Check in process smooth and quick; staff was knowledgeable and extremely professional. Bath products were absolutely superior. Loved them! The rooms were very clean. The poolside areas to hang out were fantastic, and great for groups of people. A few things I wanted to point out - there was no coffee service with my coffee in the room (no cream/sugar). The pillows were awful. None of the 4 in my room were able to sleep for the two nights we stayed. They were just too high/lumpy. And there was green algae in the pool. Finally, we had a room with 4 people, but only were provided, both nights, towels/washrags for 3.
We were given this hotel based on a soccer tournament we were in, and it was an excellent choice, really, for massive kids. The staff was patient and very good with everyone.
July 2, 2014
Rated 5.0 out of 5.0 by JimA4 Cleveland
Great Job! Very nice property. Would stay again for sure!
July 1, 2014
Rated 5.0 out of 5.0 by swimlady exceeded my expectations
I would not hesitate to recommend this hotel to any traveler. I am really picky about cleanliness, this room was perfect. Carpets were clean, bathroom perfect, and crisp linens. Nice toiletries and an aromatherapy kit too.
We ate breakfast at the hotel and it was better than most hotel breakfasts. We had only 30 minutes to get breakfast and we got there and we ate a delicious, hearty breakfast and were on time! The staff was very friendly.
I will look for crowne plazas from now on when I travel. I hope that they are all as clean and as nice as this one was.
The ONLY downside was there was some trash in the parking lot, bad impression but the inside was immaculate! The mattress was a bit on the firm side, I happen to like that but if you like a soft mattress you may be disappointed.
June 25, 2014