Rated 3.7 out of 5 by 63
Rated 4.0 out of 5.0 by retired engineer Spacious room
We're often stayed at this Crowne Plaza, and we've very much enjoyed it each time. We were specially pleased with the staff we encountered... Melanie and Gina on the front desk, Dakota from maintenance (he moved a refrigerator into our room for us), and Natalie in the restaurant.
Our only unhappiness with the room was that we like to keep the fan on at night; the white noise from the fan helps us to sleep. The thermostat had positions for the fan to be on, but they didn't work; the fan only kicked on when the A/C had to kick on.
We were a bit surprised that the restaurant didn't offer bacon for breakfast; they had ham and sausage, but we really do like bacon.
July 9, 2014
Rated 4.0 out of 5.0 by dblmaggie Decent for the money
The hotel and staff were decent. the rooms are a little dated... with obvious signs that repairs had been done.
Half the lights in the pool area were out and hadn't been replaced in the 4 days we were there. Buffet breakfast was great. super friendly staff in the restaurant
July 9, 2014
Rated 4.0 out of 5.0 by JML6 Great Service Even With Few Issues
Check in process smooth and quick; staff was knowledgeable and extremely professional. Bath products were absolutely superior. Loved them! The rooms were very clean. The poolside areas to hang out were fantastic, and great for groups of people. A few things I wanted to point out - there was no coffee service with my coffee in the room (no cream/sugar). The pillows were awful. None of the 4 in my room were able to sleep for the two nights we stayed. They were just too high/lumpy. And there was green algae in the pool. Finally, we had a room with 4 people, but only were provided, both nights, towels/washrags for 3.
We were given this hotel based on a soccer tournament we were in, and it was an excellent choice, really, for massive kids. The staff was patient and very good with everyone.
July 2, 2014