Rated 4.2 out of 5 by 137
Rated 2.0 out of 5.0 by delaney0325 Confused...
Every year, my son and I stay at your hotel. We had always received excellent service...until this year. Maybe there was a complete change in staff, I don't know... from reservations to check out, it was a complete mess! I had called the guest relation hotline to express my concerns, and to also give the hotel a chance to rectify the situation... Guest relations had to call the hotel to accommodate even the most simple of requests...(Requests promised at time of reservation). The hotel rooms are clean and comfortable...I am just not impressed with the service this year!
July 10, 2014
Rated 5.0 out of 5.0 by 1yankeefan Great location and great service
Location is excellent for Target field and other downtown activities. Parking is easy and with the Crowne Plaza discount - very affordable . The club level lounge was an awesome perk as it provided a place to relax in a quiet setting. The customer service a the front desk as well as in the club lounge was outstanding.
The only critical item would be the size of the beds in the room with 2 beds - these were very small beds, but were comfortable for us. These would be too small for 2 people that are larger sized people
July 8, 2014
Rated 3.0 out of 5.0 by Ranger75th Downtown Visit
Overall very dissatisfied with knowledge and IT. Spent too much time working with IT to get internet acces, this should not have been for the price paid.
July 3, 2014
Rated 5.0 out of 5.0 by Voilet Great location and friendly staff
I would stay here every time when we come to Minneapolis. I loved the ease of getting around the area and how nice everyone was.
June 27, 2014
Rated 5.0 out of 5.0 by WIStoney Great location. Dark, quiet, comfortable, clean room
LOVE the room darkening shade. It was quiet in the hotel despite the large number of apparent bachelorette parties around the property. Everything was clean and comfortable. Easy access to the Skyway and easy walking distance to downtown Minneapolis restaurants and attractions. No valet parking, but our package included ramp parking in the price.
June 25, 2014
Rated 5.0 out of 5.0 by Lisa618 Amazing guest service.
I wish I remember the woman's name at the front desk but she was exceptionally nice and helpful. Room service came right away when needed. Everything was great. Except I wish there was a mini fridge.
June 25, 2014
Rated 4.0 out of 5.0 by sarahv2014 Solid hotel with convenient location
We had a nice stay at the Crowne Plaza with no problems to speak of. I've stayed here a couple of times and we were always happy with it. Very convenient to the train to the airport, which is nice if you're not going to have a car while you're in town.
June 24, 2014
Rated 5.0 out of 5.0 by wtpburke Great Hotel
Location is perfect. Staff was great. Would definitely stay there again.
June 24, 2014