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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
90%
Recommend This Property

Overall Experience

4.4

based on 785 reviews
90%
Recommend This Property

Ratings Breakdown

785reviews

  • 5 Stars
    486
  • 4 Stars
    185
  • 3 Stars
    53
  • 2 Stars
    38
  • 1 Stars
    23

Excellent stay in downtown Minneapolis.

By

June 20, 2017

We had An awesome experience at this hotel. Food was great, room was perfect and the beds and pillows were very comfortable. A perfect location.

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Thanks

By

June 19, 2017

platinumelite

What made my stay at the Crown Plaza a great experience was the staff! Because, to be honest, the room was below par for what I would have expected from this brand, although, the staff was impeccable. Starting with our house keeper, what a hardworking and pleasant woman, first time I actually wanted to tip a house keeper. But the front desk staff was amazing, especial Patrick. This was my last weekend before I started cancer treatment and my birthday and the front desk staff turned it into my best weekend in a very long time and maybe the last.

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Will Stay again!

By

June 19, 2017

platinumelite

How wonderful to be treated by staff that sincerely want to please you! Aneisha, Aaron, Jada all went out of their way to help. If ever coming to downtown Minneapolis I will definitely be staying again.

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pleasant stay

By

June 17, 2017

platinumelite

The staff is excellent and very helpful. I stayed at a Crown Plaza after many years and was happy with the room and the hotel.

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静かで便利な場所

By

June 13, 2017

club

ライトレールの駅からも近く、スーパーも近くにあり、とても便利です。
辺りがしずかなので睡眠時には心地よく眠れます。

部屋も広く、大きなスーツケースでも余裕で広げられて快適です。

また、ライブハウスなども徒歩圏内に沢山あり、色々と楽しめそうです!

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Great Service

By

June 11, 2017

club

The whole atmosphere of the hotel was awesome. Friendly and helpful people at the front desk, the décor of the hotel, the layout of the room and convenient to anything you wanted to do in the downtown area.

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Great stay

By

June 08, 2017

club

Always a great stay at this hotel. I do wish they had some sort of pool/hot tub, and refrigerators in the room would be very nice.

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Like to see added.

By

June 07, 2017

club

I loved everything, but would really like to see a mini fridge in the room for snacks and beverages.

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Great Stay

By

June 06, 2017

platinumelite

Had a great stay. Staff was wonderful. Room clean and awesome. Only complaint was the free "breakfast" in the executive lounge- was hoping for a bigger spread, but I'll live.

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Comfortable bed

By

June 04, 2017

club

I highly satisfied with overall customer handling while staying at hotel

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Great customer service

By

June 01, 2017

I was very impressed with the receptionist. She had some very upset customers and handled it very well and was very pleasant when I approached the desk.

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Restaurant

By

May 31, 2017

club

We ate breakfast in the hotel restaurant. Service was TERRIBLE! The waiter never checked on us. Coffee was cold and never topped off. We had to search for someone so we could get our bill.

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