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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
92%
Recommend This Property

Overall Experience

4.7

based on 849 reviews
92%
Recommend This Property

Ratings Breakdown

849reviews

  • 5 Stars
    641
  • 4 Stars
    158
  • 3 Stars
    30
  • 2 Stars
    15
  • 1 Stars
    5

工程部服务不好,前台服务很好

By

July 21, 2017

提出空调不给力后,工程部来人,说有风的。我说是有风的,可是我开到最大,而且是16度,为什么房间还是不够制冷。来人回答,你开16度,房间问题又不是16度啊,是这样的,没有问题。好吧,我是不是没有用过空调,我也没有多说什么。最后的状况就是,我不盖被子,可以勉强渡过该晚上。
意外的是,离店时前台询问了入住感觉。我反应后,前台很重视,表示会改进,会和工程部沟通。我被前台的诚意打动了,好吧,将功补过了。

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还不错

By

July 21, 2017

第一次住该酒店,前台服务很好,很热情。客房视野不错。早餐是赠送的,也还可以。总体上是一家中规中矩的皇冠假日。

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很厚道的一家CP

By

July 20, 2017

platinumelite

南昌三家IHG之一,这家开业时间最早,却是保养的最好的。门头很气派,CI直接上33楼,效率很高,CI完直接在酒廊吃了晚餐,餐品还算丰富;房间用品略显老旧,不过好在干净整洁,升级的江景房视野也是非常不错的,值得推荐。

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服务一流

By

July 19, 2017

platinumelite

从前台到行政酒廊的服务都很好,酒店位置也不错,可以看到赣江。下次去南昌出差还会入住~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

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高服务标准,南昌第一

By

July 18, 2017

从13年第一次入住,到现在4年过去了,酒店依然保持很高的服务标准,每次来都感觉像回家一样。为酒店点赞!

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舒适设备好

By

July 16, 2017

club

房间舒适,干净,服务好,早餐较其他差一些,希望改进,下次出差还是会住这家,打车不大便利,每次都是滴滴

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服务很好

By

July 16, 2017

酒店服务不错,而且服务人员态度很好,酒店硬件也非常不错。整体感觉很好,退房的时候速度也很快。下次到南昌还会选择这家酒店,同时也会在其他地方选择皇冠假日酒店。

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很不错

By

July 15, 2017

platinumelite

位置好就在江边,升级了套房很赞;服务没的说,大堂好像有个叫condy的对我服务很好,晚餐去了行政楼层酒廊,服务很好,就是吃的东西和早餐一样一般,不过也不能要求太多;下次来南昌的话还会住

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Mal Olor durante la Noche

By

July 14, 2017

Tuve una muy mala experiencia al estar durmiendo me despertó un fetido olor que salía del sistema de aire acondicionado de la pieza. Lo anterior me despertó a las 3.00 AM y dado no pude seguir durmiendo me obligó a cambiarme de pieza. Muy mala experiencia tratándose de un Hotel Crowne Plaza.

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非常好

By

July 14, 2017

club

非常好

- 避免进行客户服务咨询。 请访问“宾客关怀”或“联系我们”直接了解相关信息
- 尽量不要提及竞争对手或住宿的具体价格
- 请勿加入任何个人身份信息,例如全名

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服务好

By

July 14, 2017

platinumelite

从门口接待到前台到行政楼服务都很好。房间干净整洁,服务专业。接待人员很专业,处理问题也很有条理。服务积极主动。

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软环境很高的酒店

By

July 14, 2017

酒店的软环境更能体现管理水平。该酒店服务员给人的感觉是热情、专业、自信。还要表扬一下33层的行政酒廊,早、晚餐非常丰富,环境开阔优美。特别是服务员热情周到,特别是Sandy,即使是过了晚餐时间,还为我推荐了南昌小吃,给人一种宾至如归的感觉。下次还会再住南昌皇冠假日酒店。

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