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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
80%
Recommend This Property

Overall Experience

4.3

based on 1693 reviews
80%
Recommend This Property

Ratings Breakdown

1693reviews

  • 5 Stars
    896
  • 4 Stars
    514
  • 3 Stars
    171
  • 2 Stars
    62
  • 1 Stars
    50

服务非常好

By

October 20, 2017

platinumelite

入住非常方便,早餐和北京丽都皇冠假日相比需要提高,服务非常好,交通方便。床铺舒适,服务一流。。下次到南京继续住这家酒店。

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总体不错,有两点小瑕疵

By

October 20, 2017

睡觉时空调噪音,办公椅的皮面都开裂了。
卫浴设施很好,提供的毛巾很舒服。
行政酒廊的自助餐味道不错。
电梯太快,直接从行政楼层下到1层时,若中间不停,则有些晕

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房间整体很好

By

October 19, 2017

club

床铺舒服,枕头舒适度高。电动马桶很好用。洗澡水充足。服务人员态度很好,有需求及时补给。下午2点退房非常棒,给客户午间休息时间,感觉超值。

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very accommodating staff and nice rooms

By

October 18, 2017

I was automatically upgraded to a suite for booking a double room for myself and the suite overlooked the city of Nanjing, they also recognized the IHG membership immediately after I arrived. Before I entered the building the manager was at the taxi stop to greet me personally and directed me to the hotel (since there are two in the building). The receptionists were extremely helpful and nice. The room itself was very clean and came with fruits.

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酒店位置

By

October 18, 2017

位置不错,交通方便,但酒店过于陈旧,中餐厅的餐具和服务犹如回到了上世纪,一进酒店就有着一股霉味,尤其房间内,又昏暗又有霉味。

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床铺舒适,会员优待

By

October 16, 2017

酒店位置好,位于南京核心商圈,出行很方便,附近有好几个大型商场,睡的很舒服。会员还能享受酒店特别礼遇,非常开心。

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前台服务人员很棒

By

October 16, 2017

入住时,房间给了升级到套房并给予早餐;退房后一周因丢失pos单,单位不能报销,打电话到酒店,到库房将存根联扫描并邮件给我,非常好的服务。谢谢

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床铺舒适,服务一流

By

October 15, 2017

club

酒店位置不错,新街口,下楼就是商场地铁,房间高度也不错,视野很开阔,国庆节假日价格小贵,希望以后有机会再来。

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睡眠舒适,服务非常好

By

October 15, 2017

总体服务很好,出了健身中心设施成就之外,其他都很好。尤其前台的接待很快速准确的识别了会员身份,并升级到小套房。客户服务中心电话服务也很方便。

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闹市中的安静

By

October 14, 2017

酒店的地理位置得天独厚,去南京三大商圈特别方便。尤其是地铁四通八达。再好好把软件设施提高些就更好了!早餐的服务人员应该再好好培训下,不要在上班时间交头结耳而忽略客户的呼唤!这么好的地理位置别浪费了资源!前台应该学习广州十甫假日或者南京水游城那样,站着为客户服务!

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接待礼貌,热情服务

By

October 13, 2017

club

到达酒店已经是夜里,前台接待的妹子人靓嘴甜,主动提出给我升级到套房。唯一的问题是酒店显得旧了,老旧酒店的特殊味道。客房很大很舒适,基本上算是标准皇家假日的水准。酒店的位置就是南京市中心,一切都很方便,就是白天会堵车。

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交通便捷

By

October 13, 2017

酒店地处市中心,交通非常便捷。楼下有大型商场,距离南京南站及南京站约6公里左右,步行5-10分钟可以到地铁站。

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