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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
80%
Recommend This Property

Overall Experience

4.2

based on 1321 reviews
80%
Recommend This Property

Ratings Breakdown

1321reviews

  • 5 Stars
    671
  • 4 Stars
    421
  • 3 Stars
    139
  • 2 Stars
    48
  • 1 Stars
    42

整体体验很好

By

March 26, 2017

酒店价格非常适合商旅居住;早餐样式很多,并且味道不错;酒店的服务人员态度很好,整体感觉是一家值得再次入住的酒店

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MR.

By

March 26, 2017

the location of the hotel is excellent. the bathroom was a bit smelly. the service of chinese resturant on 7th floor was as good as i expected.

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住宿

By

March 25, 2017

不错,性价比还可以。房间比价干净整洁。住宿还比较安静。其他就没什么了。不错,性价比还可以。房间比价干净整洁。住宿还比较安静。其他就没什么了。不错,性价比还可以。房间比价干净整洁。住宿还比较安静。其他就没什么了。不错,性价比还可以。房间比价干净整洁。住宿还比较安静。其他就没什么了。

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中规中矩,可以放心

By

March 25, 2017

club

房间内的冰箱噪音太大,影响睡眠,本次住宿体验中最令人不满意的一点。
房间及设施都有点老旧了。
不过毕竟是连锁品牌,质量中规中矩,可以放心住宿。

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courtesy

By

March 24, 2017

club

The staff at the executive club room were most courtesy

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一般

By

March 23, 2017

club

房间小相比于其他同档次的酒店比房间小,户型也不好。隔音效果也不理想。其他设施还不错。早餐也比较丰富,酒店前台结账时间略长,等发票的时间稍长。

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Reent Stay

By

March 22, 2017

club

The staff was generally helpful but the hotel condition is in need of looking into. Damaged and torn furniture were deployed in rooms. Location was quite good though.

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环境一般

By

March 21, 2017

platinumelite

内部交通一般,环境一般;除酒廊外,服务一般,没有感觉到白金卡有什么不一样,也没关于房间升级等的提示!做个调查也是那么复杂!

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3/17 南京金鹰皇冠假日酒店

By

March 21, 2017

platinumelite

因商务需求3/17 入住南京金鹰皇冠假日酒店,免费帮忙升级套房,整体入住体验佳,后续会继续选择入住。

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一次心理复杂的入住体验

By

March 21, 2017

首先要感谢一下入住时候的前台办理人员,态度恰到好处的热情与礼貌,并为我升级了套房,让我感受到了持续选择IHG会员礼遇的价值。
酒店在大厦的7层,大堂非常古典和漂亮,入住的办理形式也是写字台一对一办理,非常的有特色和舒适。
房间内的设施和装潢有些陈旧,其实这也是让我遗憾的一点。因为坐落在新街口的这家酒店其实可以利用自己的老旧和古典,把酒店装潢成复古而具有另一番特色的风格,而不是沿用陈旧的设施。
服务人员基本的服务水准还是在的,但进屋打扫就要求写表扬卡片的行为实在是有些无可奈何,在退房时发票的处理上也有些理解上的偏差,礼貌而冰冷的拒绝让我毫不犹豫地对退房时的工作人员产生了不好的印象,并怀念check in时那位工作人员。

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非常好的住宿体验

By

March 20, 2017

酒店就在新街口,绝对的市中心,酒店也十分爽快的给了行政房并准备了果盘。楼层很高,风景很好。很好的住宿体验。

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床铺舒适,设施需更新

By

March 20, 2017

club

对环境、服务基本满意,空间设计也算合理,基本符合期待。不过7楼登记入住略不方便,房间里空调噪音较大、浴缸偏小,马桶有堵塞(据修理师傅解释是设备老旧的缘故)

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