Your session will expire in 5 minutes, 0 seconds, due to inactivity. Stay Logged In
Create PIN
All fields are required
If you joined IHG® Rewards Club at a hotel, then you will need to create a 4-digit PIN in order to access your IHG® Rewards Club account.
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Center for assistance.
The 4-digit numbers entered must match.
Forgot PIN?
All fields are required
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Center for assistance.
Don't have an email address in your profile?

Contact your local IHG® Rewards Club Customer Care to source your PIN and to update your profile with your email address. When you receive your PIN you can also update your email address via www.ihg.com/updateemail.

More Fewer Options

* Required Field

Best Available Rate Search does not include affiliation rates.

MANAGE A RESERVATION
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

MANAGE A RESERVATION
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
95%
Recommend This Property

Overall Experience

4.6

based on 215 reviews
95%
Recommend This Property

Ratings Breakdown

215reviews

  • 5 Stars
    151
  • 4 Stars
    47
  • 3 Stars
    11
  • 2 Stars
    3
  • 1 Stars
    3

Problems

By

June 29, 2018

Staff were excellent. Stay had some issues.

As a Spire Elite member I was delighted to be upgraded to half of the Presidential Suite - on paper a brilliant upgrade.

Unfortunately the shower drain was completely blocked, flooding the bathroom and my things on the floor. I complained and it improved slightly, but the fix had clearly not been tested.

Breakfast was a shambles, plates aren’t kept in logical places if there are clean ones at all, I waited 15 minutes for a spoon because my cutlery pack was without one, and in France there were no croissants for over 20 minutes! Plates of them were taken out to a Saudia flight crew, they are obviously more important to the hotel than other guests.

Room Service food quality was disappointing, kind reception staff waived that part of the bill to compensate for breakfast.

The hotel is in a decent location and could be amazing, but I left disappointed.

Read More
Read Less