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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
94%
Recommend This Property

Overall Experience

4.6

based on 1188 reviews
94%
Recommend This Property

Ratings Breakdown

1188reviews

  • 5 Stars
    832
  • 4 Stars
    262
  • 3 Stars
    52
  • 2 Stars
    26
  • 1 Stars
    16

Stay 16/10 beyond

By

October 23, 2017

Hi staff are amazing, the staff in the restaurant make every visit worthwhile. Especially the breakfast team they always remember my name and are extremely welcoming.

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Conference

By

October 23, 2017

club

We all had a lovely stay. The accommodation was close to our venue, which was great. There were many resturant close by within an easy walk.

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Excelllent staff and value for money

By

October 22, 2017

club

Excellent staff. Lovely room with a view. Great quality breakfast.

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Great check in experience due to friendly staff

By

October 19, 2017

Check in lady was the best I have ever experienced and I travel a lot for business.

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Family short stay

By

October 17, 2017

club

Great location , friendly staff . Just needs a comfortable bed

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Above and Beyond

By

October 16, 2017

All staff eager and genuious to make our stay perfect. Will stay again for next visit to Newcastle.

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lovely location on the water

By

October 16, 2017

club

Lovely spot, watching ships coming and going. Bed terrific though pillows way to soft. Staff friendly and helpful. Close to city Centre.

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Excellent stay

By

October 15, 2017

platinumelite

Everything at this hotel is top notch... facilities, room , staff R

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Avoid restaurant

By

October 14, 2017

club

Restaurant food was terrible. Staff were a little on the rude side. Overpriced.

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Rooms an food

By

October 11, 2017

club

Rooms were very neat an tidy an breakfasts were very good aswell.

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Nice location and comfy setting

By

October 09, 2017

club

Free WiFi for IGH members, pool is clean, friendly service

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A great stay on the waterfront

By

October 09, 2017

Close to good eateries, Maritime Museum and centre of town. (A bit hampered by the construction on Hunter street.) very friendly staff who always greeted with a smile - and were quick to action any needs/problems. Comfortable room and king sized bed. A wonderful surprise was the real sliding door between the living area and bedroom! Close to buses and will be very accessible to the tram when it's finished in 2020.

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