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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
94%
Recommend This Property

Overall Experience

4.6

based on 1107 reviews
94%
Recommend This Property

Ratings Breakdown

1107reviews

  • 5 Stars
    771
  • 4 Stars
    250
  • 3 Stars
    50
  • 2 Stars
    22
  • 1 Stars
    14

Wonderful staff and facilities

By

June 20, 2017

club

We had a wonderful stay. The staff were welcoming, helpful and courteous. Loved our room and our view. Thankyou!

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Fantastic

By

June 20, 2017

Stayed here for my 21st birthday - booked a rewards night using my IHG Rewards Points. Can't thank the lovely girls at reception on check-in enough for the complimentary upgrade and birthday drink vouchers. They made my stay lovely and made us feel welcome. Thank you!

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**

By

June 16, 2017

club

As stated already in the survey and to the Guest Exoerience Manager and to your office via email

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游泳池景觀好,早餐美味

By

June 15, 2017

club

泳池景觀和大小都很好,可惜冬天水溫太低,無法使用,如果能有溫水更好,建議能增設溫水設備,早餐部分則是Benedict egg非常美味

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Always Quality

By

June 15, 2017

club

I always stay with IHG as quality is always consistently exceptional.

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Staff was friendly and helpful. Helped me sort out the IHG loyalty program

By

June 15, 2017

club

The staff were down to earth and welcoming. The room was nice and clean. We like the hotel more than Crowne Plaza at Hunter Valley. The Newcastle Hotel had a more personal feel and brighter, warmer, pleasant.

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Really good.

By

June 14, 2017

club

Great place to stay . Would recommend it thoroughly

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just had a relaxing weekend which is what we wanted

By

June 13, 2017

club

no problems car was parked and brought around when needed all happy staff seemed to allbe getting along well

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Fantastic room met all expectations

By

June 11, 2017

Great hotel and fantastic room, met all our expectations in the heart of town.

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Love This Hotel

By

June 11, 2017

Our three day stay at this hotel was very pleasant, even the horrendous rain didn't matter. As Platinum members we were upgraded to a very nice King Harbour Suite, with separate bedroom, lounge, good sized bathroom and a kitchenette area. From the first staff member ( valet), to front desk and the wonderful Erin who attended to a problem, we were greeted with kindness, courtesy and professionalism. A constant noise in our room was very annoying and was eventually found but we were more than adequately compensated for this. Room 410 is a lovely room. Will definitely return. Thank you.

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Great stay

By

June 07, 2017

club

Great staff and service here. Thanks for a relaxing weekend away.

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Great Place to Stay

By

June 05, 2017

platinumelite

The position of the hotel is excellent and the staff friendly and helpful. The sights of the Newcastle harbour are fabulous and you can access bikes or walk along the harbour. Restaurants and shopping are close by. You won't be disappointed if you stay at this hotel.

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