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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
75%
Recommend This Property

Overall Experience

4

based on 778 reviews
75%
Recommend This Property

Ratings Breakdown

778reviews

  • 5 Stars
    379
  • 4 Stars
    176
  • 3 Stars
    97
  • 2 Stars
    60
  • 1 Stars
    66

Nice rooms

By

July 24, 2017

club

Booked this hotel for a guys motorcycle trip and going to Red Sox game. There are no subways in the area but you can take the bus to downtown or Fenway. The bus runs till 1 am to and from Fenway but only till 7 to downtown area. Rooms where nice and clean. Staff where nice and helpful. Only downside was the parking situation. As we where on motorcycles we had to pay 28$ per motorcycle. You could easily parc 2 motorcycles per spot but this was not allowed. So it cost 52$ per room as we where 2 per room.

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Great stay, friendly staff.

By

July 23, 2017

Stayed with family, gym is updated and well equipped. Room was clean and uncluttered.

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Old mattress and extra charge for parking

By

July 21, 2017

platinumelite

I could not sleep well because the mattress was too old. And the $28 extra charge for parking was too much.

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Great Hotel to stay at

By

July 21, 2017

I enjoyed the stay at the Crowne Plaza very much and would book and stay there again if in the area. I would recomend this hotel highly and advise my friends and family to stay here.

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Great hotel

By

July 19, 2017

Overall, my stay was great. It was great for our purpose and it was in a good location too, where we could uber everywhere and have it still be cheap. Everything about this hotel was appealing from the inside out.

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Everything was perfect!

By

July 19, 2017

club

Clean rooms, great service. Overall great hotel. WOuld recommend to anyone

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Great Hotel

By

July 18, 2017

club

Great hotel! Loved the room and the staff. I wish there would have been a Continental Breakfast that was complimentary, but otherwise it was a wonderful stay!

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Boston trip

By

July 17, 2017

platinumelite

Nice hotel close to public transportation bar is great

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Very bad coustomer sevice and unprofessional way to solve problem

By

July 17, 2017

club

The Hotel is under construction and very loins in the room. The hotel people are very cold feels like you haven't pay them money to stay their. Just don't go there.

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Noisy room and unhelpful staff

By

July 16, 2017

club

My one night stay was a nightmare. I checked in late and went straight to bed. From the next room I could hear sound every 5 minutes or so like someone is flushing th toilet. After trying to sleep for an hour I finally called the front desk. The staff was very unhelpful. She said no fix possible as there was no one to check the other room. She also declined to move me to a different room. I had checked in only a hour ago.

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Uncomfortable room and unfriendly service

By

July 14, 2017

There was a continuous water flowing sound coming from the next room, which probably could be due to plumbing problem. I checked in late night. After trying for an hour to sleep, I finally complained the noise to the front desk. They declined any help and also refused to relocate me to a different room.

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Review

By

July 14, 2017

club

The hotel boasts of their reasonable rates. But then they add extras you aren't aware of. I was told Breakfast is included then they charge you for it. I travel often and everyone seems to have a free continental breakfast these days. Not at the Crowne. Also 28.00 a night for parking??????

Everything else is fine. 3 stars tops.

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