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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
78%
Recommend This Property

Overall Experience

4

based on 1336 reviews
78%
Recommend This Property

Ratings Breakdown

1336reviews

  • 5 Stars
    676
  • 4 Stars
    299
  • 3 Stars
    154
  • 2 Stars
    113
  • 1 Stars
    94

Beautiful hotel with excellent service

By

November 21, 2017

club

We thoroughly enjoyed our stay at the Crowne Plaza Niagara Falls. All of the hotel staff, from concierge to housekeepers to maintenance staff were exceptionally friendly and helpful.

The hotel itself has an old-school glamour, and was done up beautifully for Christmas. My daughter was so excited to see the many christmas trees and nutcrackers in the lobby. The rooms are on the small side, but are well stocked and comfortable.

We stayed for the water park package, and spent a great afternoon and evening there. We snacked at the beach bar where the food was decent- if a little flavourless- and reasonably priced. It was easy to spend several hours there.

The location of the hotel is fantastic, just off of Clifton Hill and connected via indoor pathways to several restaurants, other hotels, and entertainment. We walked down to the falls at night to see them lit up, and it only took three minutes.

Overall, we had a great stay and I'd recommend anyone to stay there as well.

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