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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
83%
Recommend This Property

Overall Experience

4.3

based on 930 reviews
83%
Recommend This Property

Ratings Breakdown

930reviews

  • 5 Stars
    475
  • 4 Stars
    297
  • 3 Stars
    109
  • 2 Stars
    28
  • 1 Stars
    21

房间空调出问题

By

March 30, 2017

交通便利,房间整洁,到店送了小礼品和饮料券;
因为有事情,凌晨才回到房间,结果发现空调不出风,想着太晚就没联系酒店,凑合着睡了。。

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位置很棒 酒店服务优质

By

March 30, 2017

酒店位置十分便利,出门就是商业街,离天一阁等景点也不远,地铁、出租、不行都十分适合度假或商旅。我们是一家三口在宁波度个假前后住了4晚,酒店年头可能稍久,房间装修及设施有些旧不过整体卫生情况良好!值得一提的是酒店带的泳池,太适合怕冷的老人和小孩了,基本就是温泉:),再有就是大堂、西餐厅及大堂吧的服务十分到位,整体住的很温馨舒适。

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早餐很差,服务欠缺

By

March 29, 2017

platinumelite

入住当天早晨来电问我对房间有什么要求,我blabla提了一下希望的房型。结果我入住时,早上电话提的都没记录。那你打电话干什么?
房间内放的那个颜色奇丑的绒面沙发简直把房间的品味拉到快捷酒店的水平。
早餐非常差,选择少,卖相不好,口味也一般,完全不是皇冠假日的水准。

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设施旧了点

By

March 29, 2017

platinumelite

设施旧了点。
服务不错。
早餐也挺好的。
酒店位置好。
其它都还挺好的。
希望以后能改善一下。
还是修改更新一下设施。

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非常好的住宿体验

By

March 28, 2017

在宁波皇冠住了三天,前台服务态度非常好,交通很方便,所有景点几乎都在步行范围内,下次如果去宁波,还是会选择这里!入住体验很赞!

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地理位位好,服务好

By

March 27, 2017

platinumelite

宾馆位于市中心繁华地段,天一广场步行5分钟就可到达。宾馆服务一流,是商务出差,旅游的最佳选择。早餐还有待提高,多增加些品种。

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Great hitel

By

March 26, 2017

One of the best hotels I have stayed at in the world

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服务较好,比较安静

By

March 25, 2017

前台服务还可以,酒店有点陈旧了。其它都还不错.........................................

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床铺很舒服

By

March 24, 2017

第一次感觉住酒店睡觉这么舒服,每次过去前台都很主动提供小礼品,让我觉得很温馨,服务人员还会有新鲜的水果,遇到问题时,一键求助效率很高,真的很喜欢住这个酒店的感觉

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空调加强保养

By

March 22, 2017

酒店开业时间较长,设施老化可以理解,如可能请加强后期保养。从第三方预定平台上也可以看出设施老化对住客体验满意度有负面影响

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Good service

By

March 20, 2017

platinumelite

Nice location, delicious food, wonderful view, clean room, quick speed wireless

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床铺舒服,效率低下

By

March 20, 2017

club

没有得到会员应有的服务待遇,请提高效率
没有得到会员应有的服务待遇,请提高效率
没有得到会员应有的服务待遇,请提高效率
没有得到会员应有的服务待遇,请提高效率
没有得到会员应有的服务待遇,请提高效率

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