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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
87%
Recommend This Property

Overall Experience

4,3

based on 818 reviews
87%
Recommend This Property

Ratings Breakdown

818reviews

  • 5 Stars
    502
  • 4 Stars
    188
  • 3 Stars
    57
  • 2 Stars
    46
  • 1 Stars
    25

Reunion

By

18. Oktober 2017

club

Great place for a gathering. Staff was helpful and very well maintained property. Room was very clean and well equipped. Wonderful stay.

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Great location, clean hotel

By

18. Oktober 2017

club

Very nice location in the Northwest suburbs. Convenient to O'Hare, quiet location,. Very clean and updated rooms. Nice restaurant.

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周辺環境

By

15. Oktober 2017

ホテルの周辺にショッピングモールは愚かスーパーマーケットすらなく、非常に不便に思います。何かお店を招致し、宿泊客の利便性を高めて欲しい。

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Nortbbrook

By

13. Oktober 2017

platinumelite

My wife and I stayed here for 5 nights. The staff in every department were excellent. Above and beyond expectations. We both agreed we'd stay here again any chance we get. The Room service menu was excellent and we tried almost everything on the menu. It was also a great value!

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Hate it

By

12. Oktober 2017

club

The cleaning staff is very loud in the morning I was woken up at 8:00am on a Sunday after a long day of work. The food at breakfast is not worth the price and the bar charges to much for drinks.

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Upscale hotel for economic price

By

12. Oktober 2017

We stayed at Crowne Plaza in Chicago twice and were very satisfied on all counts with the service and the comfort and cleanliness of the room.
The staff is friendly and helpful. The breakfast was delicious. Our room was fresh and clean.
This fulfilled perfectly our needs of just a nights stay while we visited with family and friends.

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Crown Plaza Soft Skills

By

09. Oktober 2017

Great place to stay, good breakfast and friendly staff

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Exceeded Expectations

By

08. Oktober 2017

Enjoyed my stay especially because of the staff friendliness and attention. The room accommodations were excellent--clean, great bedding. My first experience at a Crowne Plaza hotel. Would not hesitate to stay here or any other Crowne Plaza again.

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Great place to stay

By

08. Oktober 2017

club

Highly recommend this hotel! Staff was awesome, location is great, bed was very comfortable!

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Friendly faces

By

08. Oktober 2017

club

The hotel needs to be renovated. The carpet had a slight smell. Mattress needs replacing and slow Internet. Offers a full breakfast bar which was pretty good. The managing staff tried hard and tried to it best to accommodate. Oh, the Internet connection was bad. Manager stated they plan to renovate.

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Rosemont

By

08. Oktober 2017

club

ホテル周辺にはなにもないので、こもりきりになってしまいます。
中庭にプールがありますが、泳ぐという感じではないです。

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Average

By

06. Oktober 2017

club

Hotel is dated, staff is Excellent. The wallpaper is peeling off in some areas. Paint and carpet needed.

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