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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
88%
Recommend This Property

Overall Experience

4.4

based on 739 reviews
88%
Recommend This Property

Ratings Breakdown

739reviews

  • 5 Stars
    453
  • 4 Stars
    175
  • 3 Stars
    51
  • 2 Stars
    40
  • 1 Stars
    20

Big Hotel - Very Clean

By

July 18, 2017

Had restaurant, bar (inside and out), pool, fitness center, and work area. Food was average but everything else was excellent. Room was comfortable and clean. The TV did go in and out because of weather. I recommend.

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Great Experience

By

July 16, 2017

The staff at this facility were exceptional and made you feel important! The buffet breakfast was a plus.

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fun times

By

July 16, 2017

great location to see friends and family
staff were incredible
a little noisy but it was okay

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Frequent traveler

By

July 15, 2017

Great staff and consistently excellent property. I look for Crowne Plaza properties whenever I travel.......solid value and they seem to understand the business traveler.

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Room rate did not match the advance prerpaid rate reserved with IHG.

By

July 14, 2017

The prepaid - in advance - room rate was not the same rate as when the folio/receipt was printed. This hotel puts a higher room rate than originally confirmed, even though the front desk representative said (when checking into the hotel and getting a different room) that there was not to be any change in the room rate! Do not stay in any hotel that advises (at the front desk upon check-in) no rate change, and then changes the rate on their folio at check out!

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Great Stay

By

July 13, 2017

club

Good value and nice clean rooms. Pool area was great-just weird it had no steps. The desk and concierge staff were great. The gift shop staff was terrible! As long as you don't use the gift shop your stay should be great.

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Great Hotel

By

July 11, 2017

Great Hotel, confortable, bed are wonderful, i love it and recommend it a lot of.

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Great

By

July 09, 2017

platinumelite

Thanks it was a great stay
I loved the hotel and the experience

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Great Value

By

July 08, 2017

Great location, great service, great value. A very welcoming hotel.

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A great stay!

By

July 07, 2017

club

Customer Service- Great
Food-Dinner was AWESOME
Internet- Great
Shuttle Drivers- Very friendly

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Proximity to Airport and Downtown Chicago

By

July 06, 2017

club

The hotel is ok. I like the location because it is close to the Aurport and lakeshore drive. It was also very close to the venue where my events were. I was too busy doing my thing so I did not explore the amenities.

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Great

By

July 03, 2017

club

Great stay comfy beds ...............................................................

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