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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
77%
Recommend This Property

Overall Experience

4

based on 564 reviews
77%
Recommend This Property

Ratings Breakdown

564reviews

  • 5 Stars
    297
  • 4 Stars
    119
  • 3 Stars
    57
  • 2 Stars
    49
  • 1 Stars
    42

Really average

By

June 15, 2017

I was told I could check in at 1pm as a Platinum member, I had to wait until after 2 for my room. I was told I'd get extra points for my wait, I did not. I was told I'd get an extra 1,000 points for filling out an exit form, I did not. Promises promises.

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Great Staff

By

June 14, 2017

I travel for work and I stay at IHG brands as often as I can. My wife had to travel for training so I had her stay at this hotel. She was treated like royalty and I am very appreciative of this from the staff. Two members in particular Brian and Nick made her feel very welcome and took care of her through the duration of her visit. Thank you so much!

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Great place to stay

By

June 13, 2017

The staff was very nice and professional. Beds and room were comfortable and relaxing. Will definitely be staying here again.

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Everything wash very clean

By

June 13, 2017

platinumelite

The Staff was very helpful at check in to Help to meet our needs

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Comfort for a weekend

By

June 13, 2017

platinumelite

I enjoyed being near penn square mall and in the center of all the businesses with easy highway access.

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OKC

By

June 12, 2017

platinumelite

It was a good trip. We brought our softball team to OKC to watch the WCWS and play in a tournament. Except for one person at the check in counter the staff was excellent, very helpful and cheerful.

The rooms were clean and comfortable and the breakfast was top notch.

Thank you for helping me make life long memories with my family.

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Unacceptable

By

June 12, 2017

Nothing about this property makes me want to return.

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Great stay!

By

June 11, 2017

club

Rooms could be updated, but they were decent. Staff very friendly!

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Disappointed with this Crowne Plaza

By

June 10, 2017

Nice staff but terrible furnishings. Shower didn't work well and desk chair wouldn't stay upright. Worked til 2am on my laptop with the chair falling backwards 1/2 the time. Didn't find the breakfast buffet that appetizing

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Stuck with a handicapped room

By

June 08, 2017

I checked in late and was assigned a handicapped room which turned out to be dated and kind of nasty overall, the next day I attempted to change rooms and the staff weren't helpful, it took numerous requests to get a nicer room and this process is usually just a phone call to the front desk at other hotels. I was not happy with the level of service.

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Did the job

By

June 06, 2017

club

The room was nice the atmosphere was good, it did its job for what we needed

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Poor Visit

By

June 06, 2017

They overbooked our poolside room so our new room had a leak with the A/C

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