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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
89%
Recommend This Property

Overall Experience

4.4

based on 1028 reviews
89%
Recommend This Property

Ratings Breakdown

1028reviews

  • 5 Stars
    675
  • 4 Stars
    197
  • 3 Stars
    78
  • 2 Stars
    34
  • 1 Stars
    44

Great Hotel, Perfect Location

By

April 29, 2017

club

We stayed at this hotel for 7 nights mainly for visiting Universal Studios, which it was well located for as well as other shops, restaraunts and attractions.

The hotel and room was clean, modern and very comfortable, and all the staff were very friendly and helpful. The self-parking was good with plenty of car parking spaces available.

For the size of hotel, it would have been nice to have had come self-laundry services as we had to find these independently elsewhere, and the bar prices were really quite expensive and prevented us from using more.

Nevertheless, overall we had a lovely stay at this great hotel and would certainly recommend to anyone.

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Enjoyable stay

By

April 29, 2017

club

Wife and I spent 5 nights at the Plaza and were very pleased. Although the Executive lounge could have had a better selection in the breakfast bar.

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Not bad

By

April 28, 2017

club

Concierge and buffet Breakfast were not up to scratch

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Best stay

By

April 28, 2017

club

This hotel is worth its price. Wonderful staff, cleaningness, and great food.

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Nice property

By

April 27, 2017

The hotel was very nice, and clean. We did not use the pool area, but it was well managed.

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bon accueil et excellente situation

By

April 27, 2017

Excellent séjour et très bon accueil. Le personnel est très aimable et très serviable. L'hôtel est proche du parc Universal et sa situation nous a permis de nous déplacer avec notre véhicule dans une rue proche pour aller manger. Je recommande vivement cet établissement.

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Shuttle schedule

By

April 26, 2017

Shuttle to Disney is way toooooo early 720 am , next is1030 am tooooooo late , please review your shuttle schedule .

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Good Service

By

April 25, 2017

Favorable, convient location to most attractions, dining, shopping. Good service and enjoyed the common areas.
Thank you.

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広く快適な部屋と素晴しい立地

By

April 25, 2017

オーランド国際空港からレンタカーを利用して宿泊。空港からも程近く、周辺に飲食店多数。特に徒歩圏内に和食店が有った点が高評価。土地柄か、客室は想像以上に広く快適な宿泊だった。

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Very nice hotel with great lication

By

April 25, 2017

platinumelite

Close to universal. Room was clean and bed was comfortable. A few maintenance issues, i.e. Fan in bathroom didn't work, ice machine on our floor didn't work, but overall experience was very good. Front desk staff at check in was exceptional. They provided us with some nice perks for being ihg members (parking and continental breakfast) that really improved our hotel stay. Very good hotel with excellent front desk staff!

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Beautiful hotel!

By

April 24, 2017

Enjoyed my entire stay here! My daughter loved the hot tub

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Comfortable

By

April 23, 2017

This was not as nice as other crown Plazas I have stayed in

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