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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
86%
Recommend This Property

Overall Experience

4.5

based on 100 reviews
86%
Recommend This Property

Ratings Breakdown

100reviews

  • 5 Stars
    70
  • 4 Stars
    18
  • 3 Stars
    6
  • 2 Stars
    3
  • 1 Stars
    3

Comfortable stay

By

October 20, 2017

club

I would like to thank Crown Plaza Panwa beach resort stuff for the amazing hospitality. I would like to come back for sure very soon.

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Great service, wonderful bed. Relaxing stay

By

October 19, 2017

I stayed at Crowne Plaza Panwa for two nights for my birthday trip and the experience was quite impressive. First of all, I was greeted with smiles and warmth at check-in. Although it took a bit longer than usual, (almost one hour!) I realized the staff were prepping my room with fruits, birthday cake and towel animals. Me and my friend wonderfully surprised when I opened the door. (Took a bite of the cake immediately!)

During the 48-hour stay, I had 4 meals at the restaurant and although the first dinner (a promo set meal) was less than satisfactory, the restaurant manager Baow took care of our discontent very quickly and his service reversed the bad dinner, making my friends very happy when we left the restaurant. Baow showed exceptional care to the guests in a way I have never seen in other hotels. His attentive and friendly service attitude made our stay in Crowne Plaza Panwa very memorable.

Other staff we've met in the hotel are also friendly. It feels like a welcoming home.

I have enjoyed the stay thoroughly and would love to return for another visit other than rain season.

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还可以

By

October 19, 2017

club

整体很不错,整个清洁还行,床铺整洁舒适,服务不错,早餐种类很多…只是晾衣服不方便…自己的衣服在房间里空间不够晾。

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泳池超棒

By

October 17, 2017

club

打开阳台就是泳池。私密性相对较好。阳台窗帘只能在一楼打开吗?我没有发现在二楼床边有装置能开关窗帘?如果有那就完美了。

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Comfortable, relaxing, pleasant views

By

October 16, 2017

club

Would definitely stay again, and intend to do so. beds and pillows comfortable. Room offered a bath and shower separate to each other. Lovely products for use in room. Lovely views over the bay and pool.

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服务很好

By

October 15, 2017

platinumelite

酒店都很好,工作人员服务都很专业;停车方便,酒店的泳池很棒。
缺点是 地处偏僻点,周围不太方便,海滩不够好。。。。。。

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床铺舒适,服务一流

By

October 15, 2017

club

非常好,整个环境非常舒适,餐品也不错,各方面设施都非常好。这次跟团旅行出来,入住的酒店最舒适的一家,整个房间隔音效果也不错,总体评分10分

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环境优美,服务一流

By

October 09, 2017

club

酒店整体环境超乎我的想象,我们入住的是海景房,楼下就是游泳池和私家海滩,早晨起来阳光很好,景色迷人,让人心旷神怡,期待下次入住。

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Bad experience

By

October 05, 2017

I was very surprised on arrival how dirty was beach. Sorry but if you promote hotel as beach hotel, you must take also care about beach. It looks horrible.

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服务好

By

October 02, 2017

club

不错不错不错不错不错不错不错不错不错不错不错不错不错不错不错不错不错不错不错不错不错不错不错不错不错不错不错不错不错不错

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Hotel 5* avec un service 2*

By

September 30, 2017

club

Le service est just catastrophique! il n'y a pas eu une jour ou nous n'avons pas eu affaire avec un manager ! la chambre le premier jour avec une clime qui coule du plafond, nous avons du aller a la reception pour montrer l ampleur des degats, poche d'eau dans le mure et ils voulait nous laisser dans la meme chambre, pas de geste lors du changement de chambre, second jour, room service, nous avons commander deux plats, le services a oublier un plats et a apporter le mauvais plats!!, le shuttle de l hotel est payant ! premiere fois de ma vie que je vois sa, Restaurant italien de l hotel, les pizzas sont une insulte a la cuisine italienne, pas de sauce tomate, abslument horrible et malade par la suite !

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服务一流,环境优雅

By

September 29, 2017

club

整体环境不错,适合悠闲度假!服务一流,干净整洁。有宾至如归的感觉,下次再到普吉会继续入住。希望会有更多优惠!

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