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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
92%
Recommend This Property

Overall Experience

4.5

based on 831 reviews
92%
Recommend This Property

Ratings Breakdown

831reviews

  • 5 Stars
    566
  • 4 Stars
    160
  • 3 Stars
    51
  • 2 Stars
    32
  • 1 Stars
    22

Noisy rooms, wrong charges, and bad door

By

June 27, 2017

club

There were many problems that I encountered.

First, the door key wouldn't work. Went up and down from the 5th floor 6 times with in a two night stay to get this fixed.

Second, noisy rooms. You can easily hear outside into the hotel from the room. Makes it hard to sleep.

Third, they messed up charges. plan and simple.

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Great Room Service and Room was adorable

By

June 26, 2017

club

The room was exactly what I needed to get my work done and relax after a long day

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Sleep aromatherapy

By

June 26, 2017

Loved this little extra that really soothed and relaxed me to sleep. Hotel was clean, quiet and convenient for work purposes. Common area are attractive

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bed was great, staff were pleasant

By

June 20, 2017

club

Furniture to big and took up space in a small room. One piece of furniture was broken.

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Wonderful breakfast

By

June 16, 2017

club

Amazing breakfast and very comfortable beds!! We called down to request another blanket and never saw it but overall the service was great and good stay

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Not impressed

By

June 15, 2017

club

Had issues with room, promised to move, never followed through

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Ideal

By

June 14, 2017

club

Great place for a night or weekend away. Tucked away in a quiet location but still close to anything and everything.

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thank you

By

June 14, 2017

club

The place is quite and offered a lot of options to pass any spare time. Internet was a little slow. Experience was great.

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Staff

By

June 14, 2017

club

All the staff were very pleasant and helpful. The restaurant was limited and too expensive

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Recommend as long as...

By

June 13, 2017

club

internet is not needed. Lost connectivity numerous times throughout the day and night. I ended up using my cell as a hot spot.


Furniture and pictures were dusty (i.e., tops of frames and the bottom drawers and molding).

Shower ceiling had peeled paint, the vent in the shower had caked on dust/dirt and there was not enough shelving for shampoo, soap, razor, etc.

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Weekend away

By

June 12, 2017

I came back to see family and friends and needed a place to stay close to everyone. I picked Crown Plaza because of the great way I've been treated and the extra perks from other Crown Plaza locations across the country. I was a little disappointed by this location, but the room was fine, the noise level was low and it was clean.

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Awesome stay

By

June 11, 2017

club

Best experience . Even with a 1 year old.. The restaurant/ bar service was fantastic . Excellent sleep. I will return

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