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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
89%
Recommend This Property

Overall Experience

4.4

based on 1031 reviews
89%
Recommend This Property

Ratings Breakdown

1031reviews

  • 5 Stars
    683
  • 4 Stars
    206
  • 3 Stars
    69
  • 2 Stars
    43
  • 1 Stars
    30

Very welcoming- Portland is our favorite Crowne Plaza

By

January 18, 2018

club

We have been staying at the Portland Crowne Plaza for over 10 years. We like the convenience of the location to public transit, the ease of renting a car at the hotel, and the accomodating shuttle. Service has consistently been pleasant and helpful, from the parking valet to front desk to the restaurant. Rooms are always clean and comfortable and the service staff is always pleasant.

We like that the restaurant is available, especially on stormy days when we don't want to venture out for a restaurant, a dessert, or a glass of wine. The food is always delicious and the service is excellent. Over the years we have gotten to know the restaurant staff and have observed their commitment to service and quality. It is clear, as an observer, that Vanessa and the rest of the wait staff work together easily and have the same commitment to service. The fact that many of them have been there since we started staying many years ago tells us that they are satisfied with their workplace, and that does seem to reflect how they interact with the customers.

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