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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
95%
Recommend This Property

Overall Experience

4.6

based on 340 reviews
95%
Recommend This Property

Ratings Breakdown

340reviews

  • 5 Stars
    241
  • 4 Stars
    71
  • 3 Stars
    18
  • 2 Stars
    7
  • 1 Stars
    3

Buena experiencia

By

March 22, 2017

club

La estadía en el hotel fue satisfactoria. El lugar permite la diversión de los niños y el descanso de los adultos

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Very attentive, clean room and attention to detail

By

March 20, 2017

club

Great location, away from traffic. Great view of the city

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Servicio

By

March 15, 2017

club

El servicio es excelente, el desayuno es muy bueno

Posted byHotelStaff
March 16, 2017
Buenas tardes Mil gracias en nombre de todo el personal por sus comentarios, esperamos pronto tener la oportunidad de recibirle de nuevo. Saludos
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Los artículos de spa

By

March 15, 2017

club

Lo q te regalan crema, shampoo de spa están muy buenos.
La regadera fue lo q no funcionó. Salía para todos lados menos para abajo.

Posted byHotelStaff
March 16, 2017
Buenas tardes Muchas gracias por sus comentarios, vamos a hacer una revisión a detalle de las regaderas y estamos seguros que en su próxima visita tendrá una mejor experiencia. Muchas gracias de nuevo y le esperamos pronto de regreso.
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Good Business Stay

By

March 14, 2017

platinumelite

On site Starbucks is a big plus.
Well equipped gym was a positive.

Posted byHotelStaff
March 16, 2017
Good day RoadWarrior Thank you so much for your comments, we hope to see you back soon. Best regards
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Excelente

By

March 14, 2017

club

Lo mejor en comodidad y tranquilidad muy recomendable

Posted byHotelStaff
March 16, 2017
Buenos días Muchas gracias por su amable comentario, lo esperamos pronto de regreso.
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Great service

By

March 12, 2017

club

Rooms were clean and staff was very friendly. I would recommend this hotel for anyone in the future.

Posted byHotelStaff
March 13, 2017
Good day Jennifer79 Thank you so much for taking the time to share your comments, we´ll be more than plased to welcome you back soon. Thank you again and best regards
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Comodo

By

March 11, 2017

club

Habitaciones muy amplias, Personal muy amable, desayuno muy bueno

Posted byHotelStaff
March 13, 2017
Buen dia Mil gracias por sus amables comentarios, esperamos recibirle pronto de nuevo. Saludos
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Excelente opcion, con un gran trato cordial

By

March 08, 2017

Excelente opción de hospedaje, ya sea para negocios o placer no se pierdan la oportunidad de gozar una gran vista de la Cd. de Querétaro..

Posted byHotelStaff
March 09, 2017
Buenos días Le agradecemos mucho sus comentarios, esperamos tener pronto la oportunidad de tenerlo con nosotros nuevamente.
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Queretaro

By

March 06, 2017

Overall acceptable hotel. Some rooms loud due to poor construction with tubes being noisy.
Starbucks coffee shop terrible. Coffee like warm. Muffins stale and old

Posted byHotelStaff
March 09, 2017
Good day Thank you for your comments, we´ll check the quality of the products at the Coffee Shop and will ensure the best for our guests. Thank you again and best regards
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Baño

By

March 04, 2017

Mejorar cañería de la regadera ya que se tapa al ser utilizado

Posted byHotelStaff
March 09, 2017
Buenos dias Muchas gracias por sus comentarios, vamos a estar al pendiente de lo que usted nos comenta y mantener los estándares de calidad que nos caracterizan. Muchas gracias de nuevo y saludos
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Experiencia Buena

By

March 01, 2017

club

.Los hoteles de esta cadena son buenos, solo si es cuidar un poco más los pequeños detalles como el tema del agua para beber en la habitación. En general bien creo que si me hospedaría nuevamente en estos hoteles.

Saludos

Posted byHotelStaff
March 02, 2017
Buenas tardes Muchas gracias por sus comentarios, vamos a hacer extensivo el tema del agua y esperamos tenerlo pronto de regreso con nosotros. Muchas gracias de nuevo y saludos
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