Rated 4.2 out of 5 by 37
Rated 5.0 out of 5.0 by RoadWarrior2013 Consistent High Level of Service
I am a repeat customer at this property, and the courtesy and comfort here make me look forward to returning. I had a pending conference call at check-in and they accelerated the process to accommodate my schedule.
One night at dinner, and while waiting for my order, one of the senior wait staff took the time to explain some of the interesting features of the city and the nearby pyramids. I've been travelling to Queretaro since 2000, and didn't know this.
On my last night, I requested airport transportation and my bill at 5am for an early flight, and the next morning when I stepped off the elevator, my driver was waiting and bill completely prepared - no waiting.
To me these things matter, and they help to make my travel plans run smoothly.
I can't praise them highly enough for the hospitality, courtesy, and enthusiasm they put into a stay here.
I look forward to my next visit, and sincerely appreciate the 'home away from home' feeling here. Nice Work!
June 20, 2014
Rated 5.0 out of 5.0 by Qro. Traveler Enjoyed the bed very much, beautiful view of the city
I loved my bed. And the beautiful view of the city from my window. I liked the room temperature was nice, even though the a/c was off.
There was always bottled water in the room ( I mean two every day).
The bar ambiance is nice and also the focus is in the view of the city. Real nice. to have a beer and relax. Room key locked to your floor controlled elevator was a plus in security.
The one thing it was not so nice, was the food in the restaurant. In general, was tasty and good looking, but there was something, maybe the condiments, or the water, something would cause me bloating. But that is separate. Maybe next time will try eating somewhere else :-$.
I appreciate the service.
June 17, 2014
Rated 4.0 out of 5.0 by BigAlfonso Bussines experience
It is a good place to work and relax in Queretaro.
I had a really good experience
June 17, 2014