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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
87%
Recommend This Property

Overall Experience

4.3

based on 668 reviews
87%
Recommend This Property

Ratings Breakdown

668reviews

  • 5 Stars
    397
  • 4 Stars
    152
  • 3 Stars
    60
  • 2 Stars
    44
  • 1 Stars
    15

Nice 1st floor room

By

October 12, 2017

club

I really liked the first floor room with a sliding glass door and Patio area. I was able to park my car right near my room and was able to sit out on the patio area and play My Guitar

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Great bed and clean room; yet Needs a facelift

By

October 11, 2017

The common areas need a makeover; carpets etc. The staff, food bed, bathroom were outstanding.

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Friendly staff and clean rooms

By

October 10, 2017

club

This is a well maintained hotel with very friendly and helpful staff with clean rooms and very nice facilities

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Crowned Plaza Reading

By

October 07, 2017

club

Professional Services, clean room, excellent workout room.

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Great breakfast

By

October 05, 2017

club

The breakfast was great and loved the buffet aspect. There are sime things that the hotel needs to work on. The outside door would not shut all the way, never had to use our room key to get in. The bartender left the bar 3 times in less than an hour to “go on a walk” and never checked if we needed drinks before she left. A little expensive for the service provided.

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Very comfortable

By

October 03, 2017

club

Our stay was very comfortable. Excellent value!
The room was very nice and we enjoyed the breakfast buffet and indoor pool very much! We would go back!

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Rooms

By

October 03, 2017

club

Rooms did not have a microwave or fridge. Lots of spiders, had to move one of our rooms.

One elderly gentleman wasn't very helpful. Had no idea where our room was, 300 something, you think 3rd floor, so head up the elevator with a cart, no such room. Get directed to another hall way...no elevator and we need to go down steps. He did not redirect us to park in back to have same floor access.
A gentleman from the cleaning staff helped with bags, doors, coolers for two days. Wish I got his name. Full of energy, happy and helpful.

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Comfortable bed and great staff

By

October 03, 2017

club

My overall experience was very good. Location was not the easiest for me, but I am elderly and not familiar with the area. The restaurant food was just so so, but there are many chain restaurants within walking distance.

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Wonderful Stay

By

September 28, 2017

club

Enjoyed our stay because the staff were great. The food was excellent. The rooms were good.

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hotel

By

September 28, 2017

club

nice place, restaurant hours were never the same for opening. and not open on time

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Great experience

By

September 28, 2017

club

Every treat we travel here the staff gets better. They accommodate a team and parents and ensure all of our needs are met.

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Nice place

By

September 28, 2017

club

Could use some updating, carpeting in the hallway was a little frayed.
Overall pleasant stay, breakfast was excellent.

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