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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
89%
Recommend This Property

Overall Experience

4.3

based on 961 reviews
89%
Recommend This Property

Ratings Breakdown

961reviews

  • 5 Stars
    546
  • 4 Stars
    277
  • 3 Stars
    73
  • 2 Stars
    40
  • 1 Stars
    25

Very old hotel

By

June 24, 2017

No staff outside the hotel to help with bags or getting taxis. Very old hotel, poorly located. No way to control A/C in the room. Reception staff is friendly though

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mini break

By

June 21, 2017

club

Stayed recently in Crowne plaza Rome, I was very impressed with the hotel. Metro stop bout 10min walk away. Nice restaurants nearby. Rome was very hot so the pool was a great bonus to spend some tine at when we got back from site seeing. Would reccomned this definitely.

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Great Amenities, Excellent staff

By

June 21, 2017

club

Giorgia is a wonderful lady! She helped us in every way! Marcello is wonderful too

Breakfast - on our second breakfast, the meat was not in good condition. We immediately informed the staff who told us that they have fresh meat in 10 minutes

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Staff

By

June 19, 2017

club

The staff was very unfriendly and did not offer to help answer any simple questions and were rude with their responses if they did respond.

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excellent service

By

June 19, 2017

platinumelite

excellent service, good location (15 minute walk to Metro) and amenities.

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Bagno vecchio e rotto

By

June 19, 2017

club

Hotel un po datato, personale efficiente e disponibile, la stanza era bella, spaziosa, luminosa ma il bagno era vecchio, con la manovella della doccia rotta con il soffitto di plastica che dava un'idea di antiquo e spartano,

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Comfort and Ease

By

June 16, 2017

platinumelite

I appreciated the extra mile the staff went to meet our needs. We were just finishing a 30-day vacation and in need of recuperative time...exactly what we found at this hotel. Additionally, a medical emergency was handled professionally and completely. Will stay at another Crown Plaza soon.

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beautiful gardens and pool

By

June 16, 2017

Staff was friendly
Robin bar server at pool was excellent

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perfect location and price/quality

By

June 15, 2017

club

very good location and overall hotel amenities
nice and large swimming pool

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Great amenities - pool a surprise

By

June 13, 2017

club

Htel a little far from center of town but amenities made up for this. Would recommend highly

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Special Birthday

By

June 12, 2017

club

Very special stay! Felt welcome and got all the help I needed! Breakfast was wonderful every morning and the staff(Veronica and Robin especially) Gym and pool were great and I used them everyday ! The room was spacious and the housekeeping dep made sure it stayed clean and we had all we needed.

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lovely stay. Nice hotel pricey beer

By

June 11, 2017

club

Good hotel that does everything it says.. Good and reliable shuttle service. Very friendly staff. A bit remote, so if eating in the food and beer is good but a bit pricey

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