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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
89%
Recommend This Property

Overall Experience

4.3

based on 1367 reviews
89%
Recommend This Property

Ratings Breakdown

1367reviews

  • 5 Stars
    792
  • 4 Stars
    350
  • 3 Stars
    119
  • 2 Stars
    56
  • 1 Stars
    50

Convenient, high quality hotel

By

2017 七月 22

CHeck in is fast courteous, and professional. Rooms are comfortable and quiet. BAthroom spacious, clean, and shower is top rate. Room service was fast, hot, and delicious. Very convenient to dining, businesses, and airport.

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Comfortable stay and great service

By

2017 七月 20

club

This is the third visit for my family at this hotel. We come into town for the G-Fest convention that is held here every year. Staff is helpful and friendly. Rooms are comfortable. Enjoy having a refrigerator in the room. Easy to navigate the conference rooms for all of the panels and discussions that go on. Pool is clean and a plus.

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Great Hotel

By

2017 七月 18

A great place to stay for a vacation, highly recommended.

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Great Location for Conferences

By

2017 七月 17

We came for an event at the conference centre and thought this hotel was a great choice. We were able to to walk the event and the outlet mall and movie theatre.

The room was nice and clean with a min fridge and updated bathroom. The pool was indoor and basic but it was great to use and provided towels. I liked the look of the exercise room as it overlooked the pool but didn't have time to try it. I'd recommend this hotel. Particularly if you need to go to the Donald E Stephens Convention Centre.

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Always a Great Stay

By

2017 七月 14

Our group utilizes this hotel quite a bit and every stay is the same great service and atmosphere. The staff is always welcoming and accommodating. We'll be back!

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Comfortable bed, great customer service

By

2017 七月 14

club

We were upgraded to a 2 room suite which was very comfortable.

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フレンドリーなディナーレストランのスタッフ

By

2017 七月 13

ディナーのレストランではタイムリーに料理が提供され、スタッフの笑顔も良かった。客室は清潔で充分な眠りが可能。

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Vending machines

By

2017 七月 12

club

I think you guys should have better update vending machines so customers have more variety of choices from snacks n drinks

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Just average

By

2017 七月 10

I stay in many notes all over the world and always preferred the IHG brand. I expect more from the Crown Plaza brand, overpriced and not the above average experience that I have come to expect.

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Good service

By

2017 七月 10

The room was clean and was useful in the time we were there. The only thing was that the room was cold and not good ventilation in the room. We had to turn off the AC several times, only to turn it back on when it felt stale in the room again. The room served it's purposes well and the staff and housekeeping were super nice.

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Quite room and well connected to airport

By

2017 七月 10

This is an older hotel. Furniture and bathroom are older and show it but only just. Bed is good and room is okay as a whole. Travel time to the airport is short. Great restaurants in the area reachable on foot. Good place for in and out business in Chicago.

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Great find

By

2017 七月 10

Nice hotel, clean and convenient to oh are. Close to bars and RESTAURANTS.

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