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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
81%
Recommend This Property

Overall Experience

4.1

based on 1452 reviews
81%
Recommend This Property

Ratings Breakdown

1452reviews

  • 5 Stars
    719
  • 4 Stars
    387
  • 3 Stars
    158
  • 2 Stars
    116
  • 1 Stars
    72

Service fantastic beds were not comfortable

By

December 12, 2019

club

My wife son and I stayed in room 607. Room was small and beds were not comfortable. Full beds are not big enough for 2 adults. Matress was way too soft.

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Low expectation

By

December 12, 2019

The rooms are very Outdated. Everything just seems dirty Inside the Room the Bed are uncomfortable super small TVMicrowave just sitting on a desk the AC and heater unit doesn't even have a thermostat so you have to walk up to the unit to control it There's the on off switch for the ACAnd then bathroom there's a punch bowl for a sink, So doesn't matter what you do it splashes back at you the shower in the tub are super old. The Commons area are nice The bars OK staff is pretty friendly.

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Great service

By

December 08, 2019

Great service from staff, especially Robin in the bar/restaurant area. She is a rockstar.

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Clean, Comfortable, Convenient and Great Staff

By

December 07, 2019

Everything went very well with my staff. My room was very clean and comfortable. Check in and check out was very efficient and friendly. Price was reasonable.

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Crowne Plaza 1

By

December 04, 2019

club

I loved my stay there. The room was clean. Wifi was able to do work.

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Pleased with the Plaza

By

December 04, 2019

Always like to stay here. Location and staff are very nice.

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convenient location

By

December 02, 2019

platinumelite

this place is down the street from work and has convenient walking distance fast food

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Best hotel choice in the area

By

December 01, 2019

club

Crowne is the cleanest, safest choice for my family to stay in the area while visiting other family members. Rooms are clean and meet our needs.

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Fantastic Experience

By

November 29, 2019

platinumelite

The staff were very courteous, and professional; from the time we checked in to the time we checked out.
Room was very comfortable, and all in-room amenities were great.
I stay at this hotel every time I come to Sacramento to visit son and grandkids.

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Stay ok

By

November 25, 2019

Great stay, reasonably priced, only issue no laundry rm

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Crowne Plaza Sacramento

By

November 20, 2019

Rooms are great (as long as you stay away from Freeway)

Great find in Sac, Great Value in Sac, and evening Manager KYLE...he is the BEST!!!!

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Needs renovation and more elevators

By

November 19, 2019

club

Four nights. Room was shabby. Curtain would not close, they were very dirty. No light bulb in the main reading light. Microwave used up all of the desk space. Bathroom sink drain clogged. On three days they forgot to clean the room and we had to go to management to get it done. Worst offender was the $17 breakfast buffet. There were so many people using it, and the staff could not keep it supplied. I got two pieces of sausage and a small spoon of cold potatoes, and cold coffee. Only one elevator near the lobby, and people were lined up for 10 minutes to use it. Slow and dirty elevator

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