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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
83%
Recommend This Property

Overall Experience

4.1

based on 748 reviews
83%
Recommend This Property

Ratings Breakdown

748reviews

  • 5 Stars
    382
  • 4 Stars
    204
  • 3 Stars
    76
  • 2 Stars
    56
  • 1 Stars
    30

Standard

By

May 25, 2017

platinumelite

It's what you expect and that's what you get. Ain't bad, but sure is nice.

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The art of customer service.

By

May 25, 2017

club

I fell in love with this establishment, due to the outstanding customer service experiences I have received at the front desk from Jorge. I am a freelance writer and I do a lot of my writing in this hotel. I do like the Crowne Plaza there are a few hiccups I believe could be fixed period but overall it's a very nice place to stay. The manager is beyond professional his demeanor is exquisite. The true art form of knowing what your guests need before they even know it themselves. Bravo.

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Poor experience

By

May 22, 2017

The ice maker on EVERY floor was broken. There was no water in the Gym, and the elevator was broken. Staying on the fourth floor, I didn't need to visit the gym after walking up and down the stairs 20 times.

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Convenient

By

May 18, 2017

club

This hotel was convenient to the McClellan convention center for my business meeting. Very loud outside - traffic.

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Excellent Value

By

May 17, 2017

club

A nice upgraded room, friendly staff, clean and quiet, super nice pillows.

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Clean

By

May 16, 2017

club

Clean room a little wear and tear visible but clean

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Great service

By

May 15, 2017

platinumelite

Fantastic place to stay the staff was very friendly and willing to provide great service. The rooms were clean and comfortable. the restaurant/ bar was good and the prices were fair.

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Stayed overnight near home.

By

May 13, 2017

I live in the nearby delta area, and do not usually stay overnight in hotels here. Attended conference nearby, and needed to stay overnight. My usual IHG haunts were not near. Took a chance on The Crowne, and was very pleased. Will definitely recommend to family, friends, colleagues who are passing through area. If you have never been to this part of Sacramento, don't be discouraged by some of the rough looking areas just off of the freeway. The hotel and staff are excellent.

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Room's are comfortable, staff is ALAWYS FRIENDLY AND VERY HELPFUL FOR all

By

May 12, 2017

Every time I've stayed, BEEN more than sastified, with the room, the attention to detail, the staff. Just wished the breakfast wasn't so expensive, $17.95 is alitle overpriced.

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My Crowne Plaza Stay

By

May 12, 2017

club

I was not there at the Crowne Plaza in Sacramento for pleasure. But It ended up being a very pleasant stay for both my son and i. I actually slept better that night than i had in some time. Which is so surprising being i had a nerve wracking day ahead of me. The staff was friendly not stuffy either..it was a great stay..which was nice compared to our last trip to Sac., and the hotel made all the difference!!

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My stay

By

May 11, 2017

club

Nice and very comfortable, clean, nice staff. It's a very good motel to make plans and stay awhile. Lots of good parking and the security is second to none.

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Conference stay

By

May 10, 2017

The room was clean. The bed was comfortable. The bathtub could use a remodel but the shower worked great. There was a shuttle to and from the conference center. Good food places near by for your convenience.

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