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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
83%
Recommend This Property

Overall Experience

4.1

based on 774 reviews
83%
Recommend This Property

Ratings Breakdown

774reviews

  • 5 Stars
    395
  • 4 Stars
    209
  • 3 Stars
    80
  • 2 Stars
    58
  • 1 Stars
    32

Great facility - great staff

By

June 23, 2017

I very much enjoyed my stay at the Crowne Plaza Hotel Sacramento Northeast. The staff did a great job of making me feel prepared for, and welcomed.

The room was quiet, well appointed, clean, and comfortable. And the location was very convenient to the business I conducted while in the Sacramento / Roseville area.

I would highly recommend this hotel for anyone coming the central California.

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Very Service Friendly and comfortable!

By

June 22, 2017

I enjoyed the breakfast and swimming pool very much. The rooms and all of the hotel is exceptionally clean. I will definitely return when I come back to this area!

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Beautiful hotel, friendly service, poor mechanical maintenance

By

June 22, 2017

Keycard replaced 3 times. Still didn't work. Ended up being the card reader. Fully booked to we had to live with not knowing if we would be locked out everyone we returned. All ice machines out of order. Main elevator issues the out of order. Shower head faulty and spraying all over the bathroom (even over the shower curtain).
Service was good. Restaurant was food. Beautifully kept and decorated. VERY modern and clean. We would give it another chance

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Comfortable

By

June 21, 2017

We had an issue at check in our room was a little nasty smell and there was stuff on our bed but we brought it to their attention and they moved us rooms

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Good - As Expected

By

June 12, 2017

Our stay at this location was mostly good, staff was friendly, room was clean and comfortable. A little problem with an interet offer that wasn't honored but it wasn't a deal breaker, it wouldn't stop us from staying there again.

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Clean and comfortable

By

June 11, 2017

platinumelite

Good location great costumer service great bar excellent service bartender excellent

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Extremely run down

By

June 11, 2017

platinumelite

This property is very poorly located and needs more than a facelift. I'd recommend starting over in a new location rather than attempting to renovate.

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Very friendly and efficient desk staff

By

June 11, 2017

Front desk staff was very friendly and made me feel that I was a valued guest.

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Too many questions

By

June 08, 2017

club

Your survey is overly lengthy and may discourage people from completing iT.

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Highly recommended

By

June 07, 2017

club

Friendly staff, great location, clean comfy rooms. We've stayed here before

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Rooms

By

June 07, 2017

club

Rooms are clean, but they are in need of cosmetic renovation. Lamp shades broken, air conditioner very load with vent screen broken, cabinet scratches covered with paint that did not match etc......

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FIRST TIME AND WONT BE THE LAST

By

June 06, 2017

club

I WANT TO THANK THIS LOCATION FOR MAKING THIS SURPRISE TRIP FOR MY SPOUSE POSSIBLE! AS HE WAS TAKING ME TO THE AIRPORT FOR WORK PURPOSES, I WANTED TO THANK HIM FOR THE HELP AND CROWN PLAZA MADE IT A WONDERFUL EXPERIENCE! THANK YOU ALL!

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