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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
83%
Recommend This Property

Overall Experience

4.1

based on 771 reviews
83%
Recommend This Property

Ratings Breakdown

771reviews

  • 5 Stars
    393
  • 4 Stars
    209
  • 3 Stars
    79
  • 2 Stars
    58
  • 1 Stars
    32

Comfortable

By

June 21, 2017

We had an issue at check in our room was a little nasty smell and there was stuff on our bed but we brought it to their attention and they moved us rooms

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Good - As Expected

By

June 12, 2017

Our stay at this location was mostly good, staff was friendly, room was clean and comfortable. A little problem with an interet offer that wasn't honored but it wasn't a deal breaker, it wouldn't stop us from staying there again.

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Clean and comfortable

By

June 11, 2017

platinumelite

Good location great costumer service great bar excellent service bartender excellent

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Extremely run down

By

June 11, 2017

platinumelite

This property is very poorly located and needs more than a facelift. I'd recommend starting over in a new location rather than attempting to renovate.

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Very friendly and efficient desk staff

By

June 11, 2017

Front desk staff was very friendly and made me feel that I was a valued guest.

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Too many questions

By

June 08, 2017

club

Your survey is overly lengthy and may discourage people from completing iT.

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Highly recommended

By

June 07, 2017

club

Friendly staff, great location, clean comfy rooms. We've stayed here before

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Rooms

By

June 07, 2017

club

Rooms are clean, but they are in need of cosmetic renovation. Lamp shades broken, air conditioner very load with vent screen broken, cabinet scratches covered with paint that did not match etc......

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FIRST TIME AND WONT BE THE LAST

By

June 06, 2017

club

I WANT TO THANK THIS LOCATION FOR MAKING THIS SURPRISE TRIP FOR MY SPOUSE POSSIBLE! AS HE WAS TAKING ME TO THE AIRPORT FOR WORK PURPOSES, I WANTED TO THANK HIM FOR THE HELP AND CROWN PLAZA MADE IT A WONDERFUL EXPERIENCE! THANK YOU ALL!

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Great staff, good sleep

By

June 05, 2017

club

Parven and his staff went over and above what needed to do make our stay excellent. We brought a friend down from Redding CA for a very tricky surgery and the acomadations were very good.

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Comfortable bed, otherwise terrible

By

June 05, 2017

club

Bed was comfortable otherwise I would have left. Rooms are nothing like images on internet. Lobby is very nice, but don't be fooled. Rooms are dark, old carpet, peeling wallpaper, unsupported bath tub, constant buzzing noise, torn curtain.

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Manager is top notch!

By

June 04, 2017

club

The manager on duty made my day when I was checking in at the Crowne Plaza Sacramento Northeast! I had a few minutes ago, requested early check in from one of the hotel staff and been turned away. I was about to spend the next couple of hours at Starbucks down the street, when the hotel manager approached and he told me he could check me in immediately (to my great surprise)! I told the manager that I felt like royalty being checked in at 10 am on May 24, 2017.

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