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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
90%
Recommend This Property

Overall Experience

4.4

based on 474 reviews
90%
Recommend This Property

Ratings Breakdown

474reviews

  • 5 Stars
    289
  • 4 Stars
    116
  • 3 Stars
    38
  • 2 Stars
    20
  • 1 Stars
    11

Excelente Hotel

By

July 25, 2017

club

Un lugar con muy buenas instalaciones, excelente atencion personal.

Ojala tuvieran videoproyectores Led Laser en su salon, por lo demas excelente!

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Extraordinario servicio

By

July 22, 2017

Un reconocimiento al personal de este hotel, hay un genuino interes por brindar el mejor de los servicios, atendiendo todas las necesidades ordinarias y especiales que uno requiera. En especial quiero reconocer el magico, amable, profesional y alegre servicio de la srita Nohelia, que siempre excede mis expectativas en su trato y servicio.
Muchas felicidades a todo el personal y a los directivos de este hotel, que logran la satisfaccion y tranquilidad de nosotros como clientes, al contar con procesos eficientes y dinamicos que impactan positivamente en la satisfacción de nosotros sus clientes.

Gracias

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CLEAN ROOM

By

July 22, 2017

platinumelite

TASTE WAS SO GOOD AT FUJI., JAPANESE RESTAURANT!                                                                                                                                                                                    SO GOOD!

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Hospitalidad

By

July 19, 2017

club

Buena cama, comida y personal humano, gimnasio , piscina son muy buenos

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Muy buena experiencia

By

July 19, 2017

club

Personal muy bien dispuesto a ofrecer un servicio y experiencia positiva al huésped. Grifería ya requiere de renovación, funciona pero está perdiendo su capa de brillo.Hotel bien equipado para pasar una estadía muy cómoda.

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Lastima de ruido

By

July 19, 2017

club

Hotel que podria ser estupendo por sus instalaciones y su personal, ambos magnificos, pero cuyo diseño hace que las habitaciones de las primeras plantas sean inevitablemente ruidosas. Lo son por la noche, imaginense por el dia (cuando uno llega de un vuelo transoceanico y quiere dormir....).

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Servicio Excelente

By

July 18, 2017

club

La buena disposición del personal, siempre con una sonrisa en su rostro, el servicio y la solución cuando están bajo presión

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Good hotel but had issues with AC and Iron

By

July 17, 2017

I had issues with AC and the Iron, I reported them and issues were not taken care of

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受付時の改善

By

July 17, 2017

すでに回答している玄関含めた受付・ロビーの
改善が必要と感じている。
(気持ちよく滞在するためにも)

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Servicio excelente

By

July 17, 2017

club

En general fue una experiencia agradable, el desayuno excelente.

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Best Hotel In San Jose

By

July 14, 2017

This Hotel is seriously the best one in San Jose. It offers great staff, excellent service, all the necessary amenities, and is centrally located close to just about everything. It is super secure, very clean and modernized. The cost is much better than other Hotels at the same or higher star rating in the San Jose area.

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Lugar tranquilo

By

July 10, 2017

club

Ambiente tranquilo y personal amable. Con restaurante mu
y calificado. Agradable estancia.

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