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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
93%
Recommend This Property

Overall Experience

4.6

based on 1176 reviews
93%
Recommend This Property

Ratings Breakdown

1176reviews

  • 5 Stars
    841
  • 4 Stars
    229
  • 3 Stars
    60
  • 2 Stars
    34
  • 1 Stars
    12

Sweet complimentary for our anniversary.

By

June 20, 2017

platinumelite

We celebrated our anniversary three years at Crown Plaza. Their GM Christy was very nice and thoughtful by providing a beautiful and delicious dessert and champagne. It has become our tradition to do that every year.

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Great service, comfortable room, beds

By

June 19, 2017

Overall, our experience with this hotel was very good. Initially, we were assigned a room across from an elevator. I requested a room away from elevators and they immediately accommodated my request. Our room was well-sized, very clean and well organized. Beds and bedding were very comfortable, as well as the pillows. The TV was large and modern. The bathroom was bright, modern, and clean. I appreciated the wall-mounted swivel mirror next to the bathroom sink, for applying makeup. We used the gym both days and found it to be well equipped and organized. The only improvement the gym could have used is a fan in each of the rooms. The concierge helped us decide upon which activities we could do in Seattle over our 2 day stay, and she booked all of our reservations for us, which was super helpful. Overall, a positive experience.

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quick Seattle stay

By

June 19, 2017

club

Great Hotel for the Value !!! Will Come back and recommend to others.

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Comfortable and centrally located

By

June 19, 2017

Hotel was comfortable and located near convention center. Concierge staff was excellent in providing local recommendations for restaurants.

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Downtown Seattle

By

June 19, 2017

platinumelite

My only complaint was the traffic noise that was pretty loud in our room. I had to sleep with ear plugs. Other than that great hotel with excellent staff which is what makes a great hotel

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Great views and staff

By

June 17, 2017

Always a pleasant stay. The only issue would be that the elevators do often take quite some time. Still it is a good value and we always have a great time.

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Location downtown

By

June 17, 2017

Easy walk around town, markets etc and public transportation if needed.
Clean rooms, comfortable bed and pillows plus friendly helpful staff
Excellent hotel

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Excellent staff and clean, comforatble room

By

June 16, 2017

We had an excellent stay, very friendly and knowledgeable staff. The room was extremely clean and well appointed.

The only inconvenience we encountered is that our internet/Wifi access was disconnected sometime during the evening - early morning hours before checkout so we did not have access in the morning of our departure.

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Friendly Staff Can Make All the Difference

By

June 15, 2017

club

Every staff member I encountered was more than friendly and willing to assist. That goes a long way with me.

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good

By

June 13, 2017

platinumelite

Very nice beds
Very nice room
Clean bathroom.
window view

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Great inside BUT $50 just to park a car?

By

June 13, 2017

platinumelite

Great hotel BUT $50 for parking?? That is incredibly expensive and not worth the stay. Felt like we were a captive and had to pay a ransom.

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Breakfast

By

June 12, 2017

My only "complaint" was the price of breakfast and the attached "service charge." I thought the first was too high for the offerings compared to other hotels at which we have stayed over the last five years. I was not pleased with being charged essentially a tip (as described by a waitress) the one time I ate breakfast.

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