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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
76%
Recommend This Property

Overall Experience

4

based on 1142 reviews
76%
Recommend This Property

Ratings Breakdown

1142reviews

  • 5 Stars
    428
  • 4 Stars
    434
  • 3 Stars
    173
  • 2 Stars
    65
  • 1 Stars
    42

各方面高水准,唯设施略旧

By

June 24, 2017

走廊设计很有主题感,早餐可以同步退房设计很人性化,酒店位置非常好。周边环境也较安静。唯设施略陈旧,酒店整体有年代感。

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交通便利,性价比不错

By

June 24, 2017

club

总体不错,地铁口出来几分钟即达,有两三条地铁线,交通非常方便。早餐还可以,算比较丰富,服务态度也还不错,性价比较高。

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服務態度佳,交通便利

By

June 23, 2017

club

設施稍微老舊,房內放置嬰兒床即有些逼迫感。酒店大廳因電影節顯得稍微擁擠。同樣價位應可有更佳品質,整體來說滿意。

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文化和服务俱佳

By

June 22, 2017

文化休闲之家, 享受电影、享受美食、 享受舒适的酒店住宿。。。。。。

上海银星皇冠假日酒店: 有品位、有文化,值得选择!

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とても満足できるサービスでした、また泊まりたい。

By

June 20, 2017

紅橋空港に近く、また市内のいりいろな場所へのアクセスにも便利。フロントやコンシェルジュのサービスが親切でした。朝食は質が高く、どの食材も美味しかったです、また上海に泊まる時は是非利用したいと思いました。

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服务一流

By

June 18, 2017

platinumelite

我比较喜欢入住洲际旗下品牌酒店,估计是习惯了,很多年来全各地出差旅游,几乎都是入住洲际旗下不同品牌的酒店,特别对英迪格酒店有好感,这次上海的皇冠假日酒店什么都好,就是设施太陈旧了,希望酒店早早翻新!

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Excellent Stay in Comfortable Hotel

By

June 16, 2017

Had just a one night stay but the bed was comfortable and the hotel was clean. It was a little further from the metro than I thought but I managed to find a Mobike available. Check in staff was courteous and I received the complimentary breakfast for Spire Ambassador members. The only issue that I had was the late check out. They forgot that I had it but in the end, it was all good

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服务很好

By

June 16, 2017

金卡会员不应该取消欢迎水果,服务很好,早餐品种应季变化一些,房间设施应该换新一下,健身房健身仪器有时运转不正常,酒店整体综合评价不错,

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员工办事方式有问题,客房需要改进

By

June 15, 2017

在前台办check in 时问询有三个人是否可以带两位朋友去酒廊,被告知只能带一位结果改口说只能本人自己去,那难道不是按IHG官网的标准办事吗?说是酒店规则,规则是随时定的吗?酒店应该是建了有年头了,客房相比其他皇冠假日要小的多,设施也比较老。希望可以改进!

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管理体系好

By

June 15, 2017

一切都是按照标准流程进行管理,比较规范,不太担心出什么以外情况。但也显得变通不足。由于还要延一天房,价格贵的离谱!

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礼宾服务一流,房间设施齐全

By

June 14, 2017

非常好的礼宾服务团队,主动帮忙叫车,安排行李。房间整洁、设施齐全,安静,光线也做了适当考虑,非常好的入住体验。

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环境安静,服务一流

By

June 11, 2017

club

1,整个酒店闹中取静,隔音很好
2,酒店服务人员素质很高,服务水平较高
3,酒店餐饮品种丰富,口味好

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